Opens an external site
- Employment type
- Full-time
- Experience level
- Entry, Junior · 0+ years
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
You will deliver exceptional guest experiences by providing service in tasting rooms, restaurants, and retail boutiques. Additionally, you will share the stories behind the wines and vineyards while supporting various events and tours.
Job details
2027 HOSPITALITY OPPORTUNITIES Job Type: Seasonal (May – October 2027) We have Locations across the Okanagan Valley: * Mission Hill Family Estate * CedarCreek Estate Winery * Martins Lane * Liquidity Wines * Checkmate * Road 13 * RedBarn BE PART OF THE NEXT GREAT STORY IN WINE ICONIC WINERIES OF BRITISH COLUMBIA (IWBC) Iconic Wineries of British Columbia represents some of Canada's most celebrated premium wine brands and hospitality destinations. Our portfolio includes seven award-winning wineries, over 1,500 acres of vineyards, destination restaurants, and immersive guest experiences across the Okanagan Valley. From world-class vineyards and wineries to culinary, tourism, and hospitality operations, our teams are united by a commitment to excellence, innovation, and creating unforgettable experiences for our guests. OUR CULTURE: Our culture is fast-paced, entrepreneurial, and results-driven. Every team member plays an important role in helping us build a lasting legacy within the Canadian wine industry. We value passion, curiosity, innovation, and a commitment to delivering exceptional guest experiences. Our teams embrace: * Sense of urgency * Authenticity * Simplicity * Humility * Trust Whether welcoming visitors to a tasting room, creating memorable dining experiences, or sharing the story behind our wines, our people are passionate ambassadors for our brands. WHO WE ARE: At IWBC, we believe great people create great experiences. We are proud to offer opportunities for individuals who are eager to learn, grow, and contribute to one of Canada's leading wine and hospitality organizations. Every vintage tells a story. Every guest creates a memory. Join us and help write the next chapter. THE LIFE OF OUR HOSPITALITY TEAM: As part of our Hospitality Team, you will help create exceptional experiences for visitors from around the world by: * Delivering outstanding guest service in tasting rooms, restaurants, retail boutiques, and hospitality venues * Sharing the stories behind our wines, vineyards, wineries, and experiences * Developing and maintaining knowledge of our wines, culinary offerings, and guest experiences * Greeting guests, responding to inquiries, and ensuring a welcoming environment * Conducting wine, merchandise, and experience sales * Supporting events, tours, tastings, and seasonal experiences * Maintaining high standards of cleanliness, organization, and safety within guest-facing areas * Working collaboratively with cross-functional teams to deliver exceptional hospitality AVAILABLE OPPORTUNITIES: Opportunities may vary by location and season and can include: * Wine Ambassador * Server * Server Assistant * Host * Expo * Guest Experience Services * Event Staff BONUS POINTS: * Previous hospitality, tourism, retail, food & beverage, or customer service experience * Passion for wine, food, tourism, agriculture, or guest experiences * Second language considered an asset WHAT WE OFFER: * Comprehensive paid training and wine education * Competitive wages starting at $18.25/hr * Employee discounts on wine, merchandise, food, and experiences * Complimentary tastings for you and your guests * Opportunities to learn about viticulture, winemaking, hospitality, and tourism * The chance to work at some of British Columbia's most iconic winery destinations * Valuable experience with one of Canada's leading wine organizations EQUAL OPPORTUNITY EMPLOYER Iconic Wineries of British Columbia is committed to fostering an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from individuals of all backgrounds who are legally entitled to work in Canada. We thank all applicants for their interest. Only those selected for an interview will be contacted. OUR VALUES: SENSE OF URGENCY Our business moves fast and so do we. We understand the power of now and believe if it can be done, we're the ones who will do it first. AUTHENTICITY We stay true to our brands, our stories, and each other. Authenticity allows us to bring our best selves to work every day. SIMPLICITY We believe in keeping things simple, clear, and focused. We turn ideas into action. HUMILITY We listen, learn, and continuously improve. We support one another and achieve more together. TRUST Trust is the foundation of everything we do. We respect and rely on each other to deliver exceptional results. READY TO JOIN US? Apply today and discover a career where hospitality, wine, culinary excellence, agriculture, and tourism come together to create unforgettable experiences.
What you’ll do
You will deliver exceptional guest experiences by providing service in tasting rooms, restaurants, and retail boutiques. Additionally, you will share the stories behind the wines and vineyards while supporting various events and tours.
Requirements
Previous experience in hospitality, tourism, retail, or food and beverage is considered an asset. Candidates should possess a passion for wine and guest experiences, with a second language being a plus.
Benefits
- Paid training
- Wine education
- Employee discounts on wine
- Employee discounts on merchandise
- Employee discounts on food
- Complimentary tastings
Listed skills
- Communication · Preferred
- Sales · Preferred
- Customer service · Preferred
- Organization · Preferred
- Safety Compliance · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Guest service
- Communication
- Sales
- Hospitality
- Wine knowledge
- Event support
- Customer service
- Retail
- Food and beverage service
- Cleanliness
- Organization
- Safety compliance
- Wine Education
- Viticulture
- Workplace Inclusivity
- Winemaking
- Tourism
- Curiosity
- Willingness To Learn
- Agriculture
- Customer Service
- Humility
- Innovation
- Market Liquidity
- Merchandising
- Operations
- Greeting Customers
Job areas
- Hospitality
- Food & Beverage
- Retail
- Customer Service & Support
- Agriculture
- Unclassified
- Hospitality Operations Supervisor
- Manufacturing Managers
- General and Operations Managers
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