Part-Time Receptionist - The Animal Hospital on Mt Lookout Square

Job summary

Manage the multi-line phone system, greet clients, coordinate appointments, maintain accurate medical records, and process financial transactions. Educate clients about preventative care and hospital services while providing compassionate support to clients and pets.

Job details

Job Description Welcome to The Animal Hospital on Mt. Lookout Square - a busy small animal and exotic veterinary practice! At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out. Your Impact as a Receptionist Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care. Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently. Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible. Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own. What You'll Bring to the Team A passion for providing excellent customer service and a genuine love for animals. Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude. Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment. A collaborative, team-first mindset and the ability to work both independently and with direction. Experience with veterinary software is preferred. A flexible schedule, including some evenings, rotating Saturdays and holidays, is required.

What you’ll do

Manage the multi-line phone system, greet clients, coordinate appointments, maintain accurate medical records, and process financial transactions. Educate clients about preventative care and hospital services while providing compassionate support to clients and pets.

Requirements

Candidates should have a passion for customer service, a genuine love of animals, strong communication and organizational skills, and the ability to prioritize and multitask in a fast-paced environment. A collaborative mindset, sound judgment under stress, flexibility for some evenings, rotating Saturdays and holidays are required; veterinary software experience is preferred.

Listed skills

• Customer service · Preferred
• Communication · Preferred
• Organization · Preferred
• Prioritization · Preferred
• Multitasking · Preferred
• Appointment Scheduling · Preferred
• Teamwork · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Communication
• Organization
• Prioritization
• Multitasking
• Stress Management
• Judgment
• Empathy
• Appointment Scheduling
• Medical Records Management
• Financial Transactions
• Client Education
• Teamwork
• Veterinary Software

Job areas

• Customer Service & Support
• Administrative
• Healthcare

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