Receptionist, Consumer Insolvency

Job summary

The receptionist will manage incoming communications, schedule appointments, and provide administrative support for insolvency filings and office operations. They will also assist team members with document preparation, filing, and general office coordination.

Job details

Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. Make an impact with our Administration team as a Receptionist. This diverse team of professionals directly contributes to the success of the firm by supporting internal and external clients. As a trusted advisor, you’ll ensure the efficient and effective operation of our business. MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices. Responsibilities * Courteously receive and screen all incoming calls and emails * Perform a variety of administrative and clerical office support activities for multiple staff ensuring timely adherence to deadlines * Process documents related to insolvency filings * Greet, assist and direct all visitors in a professional manner * Schedule appointments with clients * Open, close, organize and maintain insolvency files * Create, format, assemble and proofread drafts * Maintain all incoming and outgoing courier packages and mail * Provide general admin support to consultants, managers and partners * Uphold electronic and paper filing systems * Scan and E-file documents * Prepare letters, as directed, using template letter formats * Respond to inquiries * Communicate and coordinate with the team regarding client service work and the flow of information * Provide support and guidance to other team members * Schedule team meetings * Assist with tax assembly and processing as required Skills and Experience * Two (2) to five (5) years’ experience in an administrative or support position * Experience working in a Professional Services environment, in insolvency, is considered an asset * Strong customer service skills * Strong computer literacy including effective working skills of Microsoft Word and Excel * Experience in answering and directing customer phone calls through a phone system in a professional, courteous manner * Understanding of Microsoft Outlook and ability to learn internal databases is an asset MyRewards@MNP With a focus on high-potential earnings, MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You will be rewarded with generous base pay, vacation time, 4 paid personal days, a group pension plan with 4% matching, voluntary savings products, bonus programs, flexible benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, MNP University, a flexible ‘Dress For Your Day’ environment, firm sponsored social events and more! Diversity@MNP We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We encourage people with disabilities to apply!

What you’ll do

The receptionist will manage incoming communications, schedule appointments, and provide administrative support for insolvency filings and office operations. They will also assist team members with document preparation, filing, and general office coordination.

Requirements

Candidates must have two to five years of administrative experience, preferably in a professional services or insolvency environment. Strong proficiency in Microsoft Office and excellent customer service skills are required for this role.

Benefits

• Vacation time • Paid personal days • Group pension plan • Voluntary savings products • Bonus programs • Flexible benefits • Mental health resources • Professional development assistance • Firm sponsored social events

Listed skills

• Customer service · Preferred
• Administrative Support · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Data entry · Preferred
• Microsoft Word · Preferred
• scheduling · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative support
• Customer service
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Insolvency filing
• Document processing
• Phone system operation
• Clerical support
• Data entry
• Scheduling
• Proofreading
• Filing systems
• Communication
• Business Strategies
• Innovation
• Professionalism
• Customer Service
• Clerical Works
• Computer Literacy
• Mental Health
• Accounting
• Telephone Skills
• Filing
• Disabilities
• Business Advisory
• Development Aid

Job areas

• Administrative
• Finance & Accounting
• Customer Service & Support
• Consulting
• Receptionist
• Receptionists (general)
• Receptionists and Information Clerks