Solution Developer, Power Platform & D365

Job summary

The Solution Developer will design and implement Dynamics 365 Customer Service and case management solutions while engaging directly with clients to provide tailored strategies. They will also utilize AI and hybrid-agile methodologies to extend Microsoft .NET solutions and support the team's development best practices.

Job details

What do you think of when you hear the name MNP? Most likely tax and accounting, but as one of Canada’s largest consulting organizations, we’re so much more! We’re also serious about technology. Make an impact as we look to strengthen our Digital Solutions practice with a Solution Developer, Power Platform & D365 for our growing Case Management team. Driving business excellence, MNP is a leading national accounting, tax and business consulting firm in Canada. Our Consulting team works with organizations in the public, private and not-for-profit sectors to provide innovative strategies tailored to maximize efficiencies, enhance performance and increase profitability. Specifically, our expertise with Microsoft Dynamics 365, an exciting AI-powered technology platform, is the foundation of our status as an Inner Circle Partner. At MNP Digital, we’re a team of highly skilled and creative thinkers that continuously support and learn from each other. We pride ourselves on translating our clients’ challenges into real results by leveraging technology – and that all starts with having the right people to deliver. We’ve created an environment where you’ll continuously grow, always have a voice and collaborate on work that’s meaningful and fulfilling. If you’re ready to take your career into your own hands, you’ve come to the right place. Responsibilities: Performance Expectations * Be part of a team of Microsoft Dynamics 365 developers and architects * Design and implement Dynamics 365 Customer Service/Case Management solutions leveraging out of the box capabilities, configuration and customization * Engage directly with clients to understand, design and recommend solutions * Design and implement Microsoft .NET solutions to extend the Microsoft Dynamics 365 Customer Service module * Utilize AI to augment and evolve team best practices for development, design, and testing use cases, establishing MNP Digital as a Frontier Firm * Implement solutions using hybrid-agile and agile methods * Take a proactive and continuous approach for professional development, collaboration, and knowledge sharing * Develop a thorough understanding of MNP’s services, businesses and industry * Raise awareness of MNP at community events Skills and Experience * Three (3) years of experience implementing CRM or case management solutions, with two (2) years specifically with Dynamics 365 Customer Service module and Power Platform technologies * Experience in Dynamics 365 solutions for Licensing and Permits and Grants Management preferred * Development experience with the following technologies: * Copilot Studio * Power Pages * Function Apps * Logic Apps * Power Automate * SharePoint * ASP.Net, C#, web services * North52 * Data Migration (Azure Data Factory, KingswaySoft) * Agentic/vibe coding * Hands-on experience using Azure DevOps, GitHub, and Visual Studio * Strong understanding of the full SDLC, including requirements, architecture, design, development and testing. * Post-Secondary Degree in a relevant field or five (5) years of relevant experience * Experience on Government projects is strongly preferred, but not mandatory * Willingness to travel (local and within Canada) MY REWARDS @ MNP More than a paycheque, MNP is proud to offer customized rewards for our team members. With a focus on health and wealth, we provide an extensive list of benefits that support our unique culture and foster work-life integration. Our MyRewards@MNP program offers benefits that allow you to thrive at work and outside of the office. Be rewarded with generous paid time off including 4 personal days, firm sponsored social events, a group pension plan with 4% matching contribution, voluntary savings products, bonus program eligibility, a wellness subsidy, health and dental benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, learning opportunities through MNP University, a flexible ‘Dress For Your Day’ environment and more!

What you’ll do

The Solution Developer will design and implement Dynamics 365 Customer Service and case management solutions while engaging directly with clients to provide tailored strategies. They will also utilize AI and hybrid-agile methodologies to extend Microsoft .NET solutions and support the team's development best practices.

Requirements

Candidates must have at least three years of experience implementing CRM or case management solutions, including two years specifically with Dynamics 365 and Power Platform. A post-secondary degree in a relevant field or five years of equivalent experience is required.

Benefits

• Paid time off
• Personal days
• Firm sponsored social events
• Group pension plan
• Voluntary savings products
• Bonus program
• Wellness subsidy
• Health benefits
• Dental benefits
• Mental health resources
• Professional development assistance
• Learning opportunities

Listed skills

• Customer service · Preferred
• GitHub · Preferred
• SharePoint · Preferred
• case management · Preferred
• Agile · Preferred
• C++ · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Microsoft Dynamics 365
• Power Platform
• Customer Service
• Case Management
• Copilot Studio
• Power Pages
• Logic Apps
• Power Automate
• SharePoint
• ASP.Net
• C#
• Azure DevOps
• GitHub
• Visual Studio
• Data Migration
• Agile
• Azure Logic Apps
• Azure Data Factory
• Microsoft Copilot Studio
• Microsoft Power Automate
• Time Off Management
• Microsoft Power Platform
• Vibe Coding
• Microsoft Power Pages
• ASP.NET
• .NET Framework
• Accounting
• Agile Methodology
• Artificial Intelligence
• Architectural Design
• Mental Health
• Customer Relationship Management
• Management Consulting
• Management
• C# (Programming Language)
• Consulting
• Development Aid
• Github
• Innovation
• Microsoft Visual Studio
• Systems Development Life Cycle
• Microsoft SharePoint
• Web Services

Job areas

• Technology
• Software
• Consulting
• Government & Public Sector
• Solar Power Plant Operator
• Platform Engineer
• Software and Applications Developers and Analysts Not Elsewhere Classified
• Validation Engineers
• Industrial Engineers

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