Opens an external site
- Employment type
- Full-time
- Experience level
- Senior · 5+ years
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The Store Manager is responsible for leading store operations, driving sales growth, and ensuring an exceptional customer experience. They also oversee inventory management, staff development, and adherence to company safety and operational standards.
Job details
Store Manager Tillsonburg Reports To: Director of Store Operations Benefits after 90 days Pension after 1 year Salary: 67,000 - 75,000 Position Summary The Store Manager is responsible for the overall leadership, profitability, and daily operations of the store. This role drives sales growth, delivers an exceptional customer experience, develops and leads a high-performing team, and ensures operational excellence. The Store Manager promotes Moffatt & Powell's values of Caring, Commitment, Community, and Continuous Learning through visible leadership, strong customer relationships, and effective business management. Core Competencies Leadership & Team Development Customer Focus Communication Accountability Decision Making Planning & Organization Problem Solving Results Orientation Coaching & Mentoring Adaptability Ethics & Integrity Time Management Key Responsibilities Leadership & Team Development Lead, coach, and develop store employees and leaders. Recruit, interview, and onboard qualified team members. Conduct performance reviews and provide ongoing feedback and coaching. Promote a positive workplace culture aligned with company values. Ensure all required training and safety certifications are completed. Sales & Customer Experience Build and maintain strong relationships with retail, contractor, and commercial customers. Drive sales growth, margin improvement, and market share. Lead by example in delivering outstanding customer service. Resolve customer concerns professionally and effectively. Support local business development and community involvement. Operations & Financial Management Oversee daily store operations, inventory management, merchandising, and purchasing. Monitor inventory accuracy, cycle counts, transfers, pricing, and ordering activities. Approve purchase orders and ensure order integrity. Maintain company merchandising, presentation, and housekeeping standards. Ensure payroll, scheduling, and reporting requirements are completed accurately and on time. Review business performance and communicate results to senior leadership. Health & Safety & Compliance Ensure compliance with company policies, procedures, and safety standards. Promote a safe work environment and support all health and safety initiatives. Maintain cash control, inventory accuracy, and operational compliance. Qualifications Strong customer service, sales, and merchandising skills. Proven ability to lead, coach, and motivate teams. Strong organizational, problem-solving, and decision-making abilities. Proficiency with Microsoft Office and retail management systems. Excellent verbal and written communication skills. Valid driver's license. Working Conditions Combination of office, sales floor, yard, and customer-facing responsibilities. Frequent standing, walking, bending, and computer use. Occasional travel may be required. Availability to work weekdays, evenings, and weekends as required. Moffatt & Powell RONA welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates participating in all aspects of the recruitment and selection process. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
What you’ll do
The Store Manager is responsible for leading store operations, driving sales growth, and ensuring an exceptional customer experience. They also oversee inventory management, staff development, and adherence to company safety and operational standards.
Requirements
Candidates must possess strong leadership, sales, and merchandising skills with the ability to coach and motivate a team. Proficiency in Microsoft Office and retail management systems is required, along with a valid driver's license.
Benefits
- Benefits after 90 days
- Pension after 1 year
Listed skills
- Customer service · Preferred
- Problem solving · Preferred
- Operational Excellence · Preferred
- Leadership · Preferred
- Safety Compliance · Preferred
- Decision Making · Preferred
- Communication · Preferred
- Microsoft Office · Preferred
- Coaching · Preferred
- Sales Growth · Preferred
- Inventory management · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Leadership
- Team development
- Customer service
- Sales growth
- Inventory management
- Merchandising
- Financial management
- Problem solving
- Decision making
- Coaching
- Mentoring
- Communication
- Operational excellence
- Safety compliance
- Microsoft Office
- Retail Operations
- Continuous Development
- Cash Control
- Inventory Monitoring
- Accountability
- Team Motivation
- Results Orientation
- Ethical Standards And Conduct
- Valid Driver's License
- Planning
- Adaptability
- Business Development
- Management
- Decision Making
- Housekeeping
- Customer Service
- Cycle Counting
- Sales
- Financial Management
- Inventory Management
- Problem Solving
- Market Share
- Mentorship
- Operational Excellence
- Operations
- Performance Review
- Safety Standards
- Purchasing
- Retail Management
- Time Management
- Team Building
- Scheduling
Job areas
- Retail
- Management & Leadership
- Sales
- Customer Service & Support
- Logistics
- Store Manager
- Retail Store Manager
- Shop Supervisors
- First-Line Supervisors of Retail Sales Workers
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