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Momentum Financial Services Group

Verified Job Source

Momentum Financial Services Group has been providing diverse financial solutions for over 40 years, focusing on empowering individuals and businesses through exceptional customer service and community support.

Toronto, Ontario

Financial Services
1,001–5,000 people

About

At Momentum Financial Services Group (MFSG), we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart, Canada’s largest non-bank branch network, and a leader in financial solutions for underserved communities. From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it. At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people. ---- À Momentum Financial Services Group (MFSG), nous aidons les gens à aller de l’avant en repensant l’accès à l’argent pour les personnes qui en ont besoin le plus. Notre équipe, riche de plus de 40 ans d’expérience, est à l’origine de Money Mart, le plus grand réseau de succursales non bancaires au Canada, chef de file en solutions financières pour les collectivités mal desservies. Prêts à court terme, transferts d’argent, cartes prépayées : nous proposons les produits, la technologie et les opérations qui permettent à plus d’un million de clients par an de disposer des fonds dont ils ont besoin, au bon moment. Les équipes et services de MFSG œuvrent de concert à créer quelque chose qui les dépasse : des solutions sans entraves grâce auxquelles les gens ont accès à des fonds qu’ils n’obtiendraient peut-être pas ailleurs. Qu’il s’agisse de résoudre des problèmes, de développer des systèmes ou de mettre au point des stratégies, votre travail aide concrètement de vraies personnes.

Open positions

Senior Analyst, Decision Platforms

Hybrid · Toronto

Design, configure, and maintain decisioning and application-journey solutions across various platforms. Collaborate with cross-functional teams to translate business requirements into scalable, reliable customer experiences.

Senior Strategy Analyst – Collections & Loss Mitigation

Hybrid · Toronto

Design and optimize segmentation frameworks and tools to reduce loan losses and support customer financial stability. Monitor performance through dashboards and A/B testing while collaborating with cross-functional teams to operationalize risk strategies.

Senior Analyst, Fraud Strategy

Hybrid · Toronto

The Senior Analyst will develop and implement fraud prevention strategies to mitigate risks across consumer lending products. They will also monitor fraud-related dashboards, conduct data analysis, and partner with cross-functional teams to optimize fraud detection processes.

Bilingual Employee Communications Specialist - 1 Year Contract

Hybrid · Toronto

Execute internal communication strategies to keep employees informed and aligned while managing the company intranet on SharePoint. Develop communication plans and create content to promote company vision and values across various internal channels.

Business Process Transformation Specialist

Hybrid · Toronto

The specialist will analyze and optimize business processes to improve operational efficiency and streamline workflows. They will also facilitate stakeholder engagement and support the implementation of scalable solutions through change management.

Senior Enterprise Risk Management (ERM) Analyst

Hybrid · Toronto

The analyst supports the development and implementation of the Enterprise Risk Management framework by identifying, assessing, and monitoring enterprise-wide risks. They also coordinate risk assessments, maintain risk registers, and provide actionable insights to senior leadership through reporting.

Office Receptionist

Hybrid · Toronto

The Collections Administrator provides professional front-of-house service and coordinates day-to-day office operations to ensure an efficient workplace. Responsibilities include managing reception, facilities, mail, meeting logistics, and supporting new hire onboarding.

Cloud Engineer

Hybrid · Toronto

Design, deploy, and optimize secure cloud infrastructure and applications primarily within AWS. Build CI/CD pipelines and implement Infrastructure as Code to support scalable and fault-tolerant production environments.

Lead Software Engineer

Hybrid · Toronto

Lead the backend and cloud platform engineering team while managing the transition of production support from a vendor to an internal team. Oversee the development and maintenance of AWS-based integration services, including API development, event-driven processing, and data synchronization pipelines.

Manager, Fraud Strategy

Hybrid · Toronto

Design and execute fraud prevention and detection strategies across consumer lending products using hands-on data analysis. Collaborate with cross-functional teams and external vendors to mitigate losses and optimize risk controls.

PR Manager

Hybrid · Toronto

Lead the national public relations and external communications strategy to strengthen brand reputation and increase share of voice. Manage agency relationships, executive thought leadership, and media relations to support business growth and brand visibility.

Senior Product Designer

Hybrid · Toronto

You will design and optimize user journeys for web and mobile acquisition experiences while conducting user research to identify friction points. Additionally, you will contribute to the design system and utilize AI tools to automate design processes.

Segment Marketing Manager, Gen Z & Digital

Hybrid · Toronto

Lead the end-to-end marketing strategy for the Gen Z segment, focusing on customer acquisition, engagement, and retention. Develop and execute platform-specific content and campaign strategies across social media and mobile channels to resonate with younger consumers.

Director, Customer Journey - Originations

Hybrid · Toronto

The Journey Leader will design, govern, and scale the enterprise journey-led operating model to ensure cross-functional alignment and measurable business outcomes. They are responsible for defining the journey North Star, managing the journey library, and providing strategic leadership to cross-functional teams.

CRM Specialist

Hybrid · Toronto

Execute and optimize customer marketing campaigns across email, SMS, push notifications, and in-app messaging. Collaborate with cross-functional teams to build automated lifecycle journeys and monitor performance metrics to drive engagement and retention.

Journey Leader, Origination

Hybrid · Toronto

Lead the design, governance, and scaling of the enterprise journey-led operating model to align cross-functional teams. Ensure the delivery of seamless omni-channel customer experiences and maintain the enterprise journey library to drive measurable business outcomes.

Principal Software Developer

Hybrid · Toronto

Design, develop, and maintain complex, scalable software systems while ensuring high code quality and security. Mentor junior developers and collaborate with cross-functional teams to align technical solutions with business objectives.

Senior Manager, Product Owner

Hybrid · Toronto

The Product Owner will define product vision, strategy, and success metrics while managing the backlog to maximize value for the fee-based product portfolio. They will collaborate with cross-functional teams including Technology, Digital, and Operations to deliver product enhancements and drive business growth.

Collections Administrator

Hybrid · Toronto

The Collections Administrator manages inquiries from external agencies, debt buyers, and insolvency firms while ensuring accurate account documentation. They are responsible for resolving billing discrepancies and coordinating with internal departments to facilitate the recovery of outstanding accounts.

Senior Product & Strategy Manager, Fee-Based Products

Hybrid · Toronto

Own the strategy and performance of fee-based products including cheque cashing, money transfers, and foreign exchange. Drive growth through pricing optimization and lead the modernization of the portfolio toward digital-first, omnichannel experiences.