Office Services Representative I

Job summary

The Office Services Representative provides administrative, mailroom, and facilities support to ensure efficient daily workplace operations. Responsibilities include managing office inventory, coordinating vendor services, and performing general clerical duties such as document management and mail distribution.

Job details

Your Moneris Career - The Opportunity The Office Premises Clerk provides administrative, mailroom, facilities, and office support services to ensure the efficient day-to-day operation of the workplace. This role supports office functions through clerical duties, mail distribution, inventory management, facility upkeep, vendor coordination, and customer service while maintaining a clean, safe, and organized work environment. Location: You will work onsite at our Toronto office, 195 The West Mall, Etobicoke ON M9C 5K1 Schedule: Monday to Friday, 37.5 weekly hours - 6 month contract. Reporting Relationship: You will report to the Manager, Facilities Management II Salary range: $38,000 - $47,000. Your Moneris Career - What you'll do Administrative and Clerical Support Perform data entry and prepare various documents, invoices, reports, and spreadsheets. Provide clerical support including filing, photocopying, scanning, faxing, mass mailings, and document management. Answer telephone inquiries, respond to emails, and provide general administrative assistance. Maintain office records, databases, and inventory tracking systems. Mail and Distribution Services Receive, sort, distribute, and prepare incoming and outgoing mail, packages, and correspondence. Process returned mail and ensure timely delivery to appropriate recipients. Liaise with courier services and mailroom vendors on a daily basis. Communicate mail and distribution service issues to management promptly. Facilities and Office Support Act as the first point of contact for facility-related issues and service requests. Coordinate minor repairs, maintenance, cleaning services, and other workplace requests, tracking completion through to resolution. Maintain meeting rooms and common areas in a clean and organized condition. Tidy up and replenish supplies and consumables in kitchenettes and washrooms such as hand sanitizer, coffee, tea, and other supplies. Inventory and Supply Management Order office supplies and equipment consumables such as copier and fax supplies. Receive, store, issue, and monitor office inventory. Conduct inventory counts and coordinate replenishment as required. Vendor and Customer Relations Develop and maintain positive working relationships with internal stakeholders, suppliers, clients, and service providers. Assist with sourcing vendors and obtaining service quotes for management review. Support procurement activities by gathering information from multiple suppliers. Ensure high levels of customer service while responding to office and facility requests. Your Moneris Career - What you bring Education High School Diploma or equivalent. Experience 0 to 1 year of experience in office administration, mailroom operations, facilities support, or a related environment. Basic knowledge of mailroom processes, procedures, and systems is an asset. Skills and Competencies Proficiency in Microsoft Office applications, including Word, Excel, and Outlook. Strong organizational and time-management skills. Excellent written and verbal communication abilities. Strong interpersonal skills with the ability to build effective relationships with internal and external stakeholders. Ability to follow established procedures and maintain attention to detail. Ability to prioritize multiple tasks and work independently in a fast-paced environment. Customer service focused with a proactive approach to problem-solving. Working Conditions Combination of office, mailroom, and facilities support duties. Regular lifting, moving, and distribution of mail, packages, and office supplies. Frequent standing, walking, and movement throughout office locations. Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers #LI-Onsite Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities. AI Disclosure: We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team. We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.

What you’ll do

The Office Services Representative provides administrative, mailroom, and facilities support to ensure efficient daily workplace operations. Responsibilities include managing office inventory, coordinating vendor services, and performing general clerical duties such as document management and mail distribution.

Requirements

Candidates must have a high school diploma or equivalent and 0 to 1 year of experience in office administration or a related field. Proficiency in Microsoft Office applications and strong organizational and communication skills are required for this role.

Listed skills

• Time management · Preferred
• Facilities Management · Preferred
• Customer service · Preferred
• Administrative Support · Preferred
• Microsoft Excel · Preferred
• Vendor Coordination · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred
• Microsoft Word · Preferred
• Inventory management · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative support
• Mailroom operations
• Facilities management
• Data entry
• Inventory management
• Microsoft Office
• Word
• Excel
• Outlook
• Customer service
• Vendor coordination
• Time management
• Communication
• Organizational skills
• Document management
• Office Supply Management
• Mail Distribution
• Document Management
• Administrative Support
• Office Administration
• Support Services
• Supply Management
• Information Gathering
• Microsoft Excel
• Customer Relationship Management
• Management
• Spreadsheets
• Maid Services
• Clerical Works
• Customer Service
• Procurement
• Data Entry
• Facility Management
• Interpersonal Communications
• Inventory Management
• Invoicing
• Problem Solving
• Mailroom
• Microsoft Outlook
• Operations
• Time Management
• Verbal Communication Skills
• Coordinating
• Filing
• Prioritization
• Detail Oriented

Job areas

• Administrative
• Customer Service & Support
• Office Services Representative
• Customer Service Representative (General)
• Inquiry Clerks
• Customer Service Representatives

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