Account Director

Job summary

Manage day-to-day client relationships as the primary contact, translating client goals into briefs and coordinating integrated marketing projects across internal teams. Oversee project scopes, timelines, budgets, estimates, billing, progress updates, and documentation while ensuring deliverables meet client objectives and brand standards.

Job details

Company Description Montana Steele is a Toronto-based strategic marketing firm with over 25 years of experience and more than 700 successful projects across various sectors. Renowned for creating iconic real estate and destination brands, and expanding it's portfolio into new sectors, the firm has earned over 200 national and international awards for excellence. With a team of over 35 full-time professionals, Montana Steele offers in-house expertise across multiple platforms to ensure high-quality and cohesive marketing solutions. The firm is recognized for its agility, a strong network of external resources, and a deep focus on delivering successful marketing campaigns. Account Director Montana Steele is seeking a motivated and organized Account Director to manage day-to-day client relationships and support the execution of integrated marketing campaigns. This role acts as the key point of contact between clients and internal teams, ensuring projects are delivered on time, on budget, and to a high standard. Responsibilities Serve as the primary client contact, translating client goals into clear briefs and actionable strategies Manage client websites, video projects, social media content, paid ad campaigns, print materials, and other marketing initiatives Coordinate with internal teams including design, web, video, social media, paid advertising, and print to execute client projects Develop project scopes, timelines, and cost estimates in collaboration with internal teams Prepare and manage client estimates, invoices, and billing, ensuring accuracy and timely delivery Track project progress and proactively communicate updates, risks, or changes to clients Help ensure work aligns with client objectives, brand standards, and approved budgets Support client meetings, presentations, and reporting as needed Maintain organized records of client communications, approvals, and project documentation Qualifications 6-9+ years of account management or client services experience (real estate or agency preferred) Strong understanding of marketing channels and lead-generation strategies Exceptional communication, organization, and presentation skills Proven ability to manage multiple accounts and deadlines Strategic thinker with a client-first mindset Why Join Us Work with high-profile real estate brands Collaborative, fast-paced agency environment Room for growth and professional development Work on our expanding portfolio in new industry verticals

What you’ll do

Manage day-to-day client relationships as the primary contact, translating client goals into briefs and coordinating integrated marketing projects across internal teams. Oversee project scopes, timelines, budgets, estimates, billing, progress updates, and documentation while ensuring deliverables meet client objectives and brand standards.

Requirements

Requires 6–9 or more years of account management or client services experience, preferably in real estate or an agency, and a strong understanding of marketing channels and lead-generation strategies. Candidates should demonstrate excellent communication, organization, and presentation skills, the ability to manage multiple accounts and deadlines, and a strategic, client-first mindset.

Listed skills

• Organization · Preferred
• Account Management · Preferred
• Social Media Marketing · Preferred
• Project management · Preferred
• Client Relationship Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Account Management
• Client Relationship Management
• Integrated Marketing Campaigns
• Marketing Strategy
• Project Management
• Client Communication
• Project Scoping
• Timeline Management
• Cost Estimation
• Budget Management
• Billing and Invoicing
• Lead Generation
• Presentation Skills
• Organization
• Social Media Marketing
• Paid Advertising

Job areas

• Marketing
• Management & Leadership
• Customer Service & Support
• Creative & Media