Senior Retail Sales Associate

Nanaimo, BC
On-site
Posted Oct 15, 2026
1 position

$22–$23 / hour

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Employment type: Full-time
Experience level: Mid-level · 2+ years
Posting language: English
Working hours: 40 hours per week
Seniority: Not Applicable

Job summary

Deliver a high-quality customer experience across retail, rental, custom, and omnichannel services, using sales techniques and follow-up to build customer relationships and support store sales goals. Assist with merchandising, stock counts, cashier duties, and store projects, and temporarily lead staff as manager on duty when needed.

Job details

Senior Retail Sales Consultant Our Senior Retail Sales Consultant is responsible for all aspects of the customer experience within multiple businesses (retail, rental, custom, and omni-channel). This position would be a temporary flex key holder in the capacity of the manager on duty, in times of need. What You Bring Customer service – or as we call it – culture of customer-obsession by being customer-ready and delivering a world-class experience every day. Desire to learn and adapt to new programs. Ability to work well and consult with retail sales associates at all levels and contribute to a positive work environment. To Be Successful In This Role You Will Engage as a member of a high-performing team through trust, commitment, and a focus on results. Build a relationship with your customer from greeting through post-sale contact. Consistently demonstrate the benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals. Continuously encourage and participate in team selling and positively impact the achievement of the store sales volume and metrics goals. Assist with visually merchandising, set up, and other store-related projects, as well as conducting merchandise stock counts. Handle the cash register, as a cashier, at the point of sale in the store. Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when temporarily assigned as the manager on duty. Physical Requirements Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pay Range: $22.00 - $23.00/hr We take into consideration an individual’s skills, background, and experience in determining final salary. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands. Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.

What you’ll do

Requirements

The role calls for strong customer service, adaptability, teamwork, and the ability to consult with retail associates and contribute to a positive work environment. Physical requirements include standing and walking for most of a shift, frequent bending and twisting, lifting up to 50 pounds, climbing a ladder, and distinguishing fabric patterns and colors.