Technical Data Center Manager

Job summary

The Technical Data Center Manager will lead the operation, maintenance, and security of data center infrastructure, enterprise applications, and IT services. They are responsible for managing technical teams, overseeing vendor relationships, and ensuring high availability and performance of critical systems.

Job details

Technical Data Center Manager Position Summary: Motive Software Solutions is seeking an experienced Technical Data Center Manager to lead the operation, maintenance, and optimization of our data center infrastructure, Security and Applications team. The successful candidate will be responsible for ensuring high availability, security, scalability, and performance of critical systems while managing technical teams, vendors, and operational processes. Main Responsibilities Lead the operation, maintenance, security, and continuous optimization of data center infrastructure, enterprise applications, and IT services to ensure high availability, reliability, scalability, and performance. Manage and maintain all hardware and software systems, including servers, storage, virtualization platforms, and related peripherals, ensuring timely upgrades, patching, and lifecycle management. Administer and support network infrastructure, including routers, switches, firewalls, VPNs, connectivity services, and interconnection solutions. Oversee OpenStack and OpenShift environments, ensuring infrastructure stability, capacity planning, security compliance, and operational excellence across hosted platforms and services. Develop, implement, and enforce IT governance, security policies, disaster recovery strategies, backup solutions, and operational procedures to safeguard systems, data integrity, and business continuity. Lead the infrastructure teams, providing technical guidance, performance management, resource planning, and support for strategic initiatives and service delivery objectives. Lead the performance evaluations for team including goals setting performance ratings, individual performance plan and year end reviews Monitor infrastructure, applications, and network performance through proactive alerting, reporting, and capacity management processes, identifying risks and resolving issues before they impact business operations. Manage vendor relationships, contracts, software licensing, asset inventory, procurement activities, and service-level agreements to ensure cost-effective and reliable technology services. Drive continuous improvement initiatives by analyzing operational processes, tracking key performance indicators (KPIs), preparing executive status reports, and implementing efficiencies that enhance data center operations, managed services deployments, and future migration projects. Research emerging technologies, industry trends, and best practices, providing recommendations and strategic direction to improve infrastructure performance, security, automation, and operational resilience. Key Skills & Experience: Bachelor’s degree in Computer Science, Information Technology, or related field. (preferred) 5+ or more years of experience in data center maintenance in technical role 5+ years of proven mastery and experience in hands-on IT role. Over 5 years of experience managing direct reports in a mid-level leadership role, overseeing performance reviews, employee development goal setting, appraisals, and the effective resolution of team escalations. Proven experience as an IT Systems Administrator with expertise in OpenStack and OpenShift, VPN, AWS, Azure and Office 365. Strong knowledge of VMWare Strong knowledge of Windows, MacOS and Linux operations systems, virtualization technologies, and cloud platforms. Experience with networking, including LAN/WAN, TCP/IP, DNS, DHCP, and VLANs. Knowledge of cybersecurity practices and data backup and recovery. Excellent problem-solving skills and ability to troubleshoot complex IT issues. DevOps, orchestration, automation, or digitalization a strong plus. Strong communication skills and ability to explain technical issues to non-technical users. Ability to work independently and manage multiple priorities. undefined Personal Attributes: Self sufficient, takes initiative. Finds solutions to roadblocks and navigates ambiguity with confidence. Experience in broadband, telecommunications or infrastructure-as-a-service companies. Strong communicator that keeps everyone informed, manages expectations and escalates smartly. Location: Ontario, Remote $110-130K MOTIVE gives equal opportunity in employment regardless of gender, gender identity, sexual orientation, marital status, race, nationality, religion, age, disability, political beliefs, or any other factor. By answering to this job post, you consent the use of your data by MOTIVE, for as long as necessary. We conduct regular data-cleansing and updating exercises to make sure the information we have is relevant and accurate. If you have any doubt or request to make relatively to your personal data, please send an e-mail. Job Description

What you’ll do

The Technical Data Center Manager will lead the operation, maintenance, and security of data center infrastructure, enterprise applications, and IT services. They are responsible for managing technical teams, overseeing vendor relationships, and ensuring high availability and performance of critical systems.

Requirements

Candidates should have at least 5 years of experience in data center maintenance and mid-level leadership roles. Proficiency in OpenStack, OpenShift, cloud platforms, and networking is required, along with strong problem-solving and communication skills.

Listed skills

• systems administration · Preferred
• Team Leadership · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Data Center Management
• OpenStack
• OpenShift
• IT Infrastructure
• Systems Administration
• Cloud Platforms
• Networking
• Cybersecurity
• Disaster Recovery
• Vendor Management
• Team Leadership
• Performance Management
• Virtualization
• Automation
• Capacity Planning
• DevOps
• Software Solutions
• Microsoft 365
• Network Infrastructure
• Technical Issues
• Operational Resilience
• Business Operations
• Expectation Management
• Emerging Technologies
• Data Center Operations
• Operation Maintenance
• Goal Setting
• Research
• Amazon Web Services
• Mac OS
• Microsoft Azure
• Backup Devices
• Telecommunications
• Broadband
• Business Continuity
• IT Capacity Management
• Communication
• Procurement
• Computer Science
• Information Technology
• Continuous Improvement Process
• Training And Development
• Cyber Security
• Data Cleansing
• Data Integrity
• Dynamic Host Configuration Protocol (DHCP)
• Data Center Infrastructure Efficiency
• Linux
• Firewall
• Leadership

Job areas

• Technology
• Management & Leadership
• Software
• Engineering
• Security & Safety
• Data Center Manager
• Data Manager
• Database Designers and Administrators
• Database Architects

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