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Mountain Plains Community Services Society of the North logo

Support Liaison

  • AB
  • On-site
  • Posted Sep 30, 2026
  • 1 position

$53,624 / year

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Employment type
Full-time
Experience level
Entry, Junior · 0+ years
Minimum education
College diploma
Posting language
English
Working hours
40 hours per week

Job summary

Create and coordinate structured, individualized programming for youth, track person-centered goals, and connect individuals with community, family, and agency supports. Collaborate with program staff and external stakeholders, report on activities, promote trauma-informed therapeutic approaches, and participate in meetings, training, and onboarding.

Job details

Our Horizon Program is seeking a full time candidate for the role of Support Liaison. Be part of the structure that helps our persons served succeed. Are you passionate about helping those in your community and making a lasting input on someone's life? We are currently seeking dedicated Support Professional who will serve as positive role models to support, lead, ad encourage young people. You will have the chance to model healthy relationships, encourage positive behaviour, and design activities to promote the overall well-being. Mountain Plains focuses on creating structured, engaging, and relationship-based environment where individuals can build skills, stabilize, and move forward. The Support Liaison plays a critical role in bringing programming to life and supporting both our persons served and team members in that process. Who we are Mountain Plains Community Services Society of the North (MPCSSN) is a non-profit, charitable society governed by a volunteer Board of Directors. Our Society has operated numerous diverse community and family-focused programs designed to address the unique needs of the Northwest region of Alberta since 1972. Currently, we offer services in partnership with Alberta Health Services and Alberta Human Services. What we can offer you 2 Weeks Vacation for your 1st year of employment, increasing to 4 weeks in your 2nd year Comprehensive benefits package at three months of employment Educational Support after 2 years of employment Ongoing commitment to training and educational opportunities for your professional growth and development RRSP Matching at 6 months of employment Salary $53,624.00 - based on a 5 day a week 8 hour day schedule, typically ranging from 10am - 6pm and 12pm-8pm shifts Wellness Spending Account at 3 months of employment. This role is located at our Horizon Home in Sexsmith and supports youth. Role and Responsibilities: Use creativity and flexibility to create a visual daily schedule based on program and individual needs, focusing time on appropriate group activities and individualized programming Monitor and track individuals’ person-centered goals, and work with program team to ensure deadlines are adhered to and recorded Assist persons-served in creating a network of community supports and involve relevant agencies and family members where appropriate Coordinate and communicate all support strategies and community networking plans with their Program Manager, including monthly reporting on scheduled activities and their therapeutic value to persons served One weekend a month designated on-call for home program Professional collaboration with program stakeholders, including funding bodies (Recovery Alberta), RCMP and other law officials, representatives of the justice system, and community members Champion programming initiatives to Agency members to ensure all staff are supporting persons-served using trauma informed, therapeutic interventions Collaborate with Support Liaison team to implement Agency-wide programming projects and events Attend all meetings, appointments, case-conferences and training as delegated by their Program Manager Participate in monthly supervisions with respective supervisors and attend monthly staff meetings Liaise and collaborate with family members or natural supports of persons-served to ensure a holistic approach to service delivery Support employee onboarding process within the Agency by facilitating Agency tours Complete all other delegated tasks at the discretion of Leadership Must have Proof of Degree or 2 Year Diploma in human Services Valid Alberta Class 5 Driver’s License Driver’s Abstract Clear Criminal Records Check Clear Children’s Service Intervention Record Check. Vehicle Insurance stating $2 million liability and access to a vehicle Hiring Assets Knowledge of supporting individual’s struggling with Mental Health concerns and / or behavioral challenges At Mountain Plains Community Services Society of the North, we value diversity in our workforce and encourage all qualified candidates to apply. We appreciate all responses and advise that only those candidates qualified will be selected for an interview.

What you’ll do

Create and coordinate structured, individualized programming for youth, track person-centered goals, and connect individuals with community, family, and agency supports. Collaborate with program staff and external stakeholders, report on activities, promote trauma-informed therapeutic approaches, and participate in meetings, training, and onboarding.

Requirements

Applicants must have a degree or two-year diploma in human services, a valid Alberta Class 5 driver's license, a clear driver's abstract, and clear criminal and child intervention record checks. They must also have access to a vehicle with insurance providing $2 million in liability coverage; experience supporting people with mental health or behavioral challenges is an asset.

Benefits

  • Vacation
  • Comprehensive Benefits Package
  • Educational Support
  • Training And Professional Development
  • RRSP Matching
  • Wellness Spending Account

Listed skills

  • Mental Health Support · Preferred
  • Communication · Preferred
  • Reporting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Person-Centered Goal Tracking
  • Individualized Programming
  • Activity Planning
  • Community Networking
  • Therapeutic Support
  • Trauma-Informed Interventions
  • Mental Health Support
  • Behavioral Support
  • Stakeholder Collaboration
  • Family Engagement
  • Case Coordination
  • Reporting
  • Communication
  • Youth Support
  • Employee Onboarding
  • Therapeutic Interventions
  • Valid Driver's License
  • Mental Health
  • Creativity
  • Leadership
  • Human Services
  • Program Management
  • Trauma Care

Job areas

  • Social Services
  • Healthcare
  • Education
  • Customer Service & Support
  • IT Liaison
  • Program Officer
  • Policy and Planning Managers
  • Managers, All Other

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