Headquartered in Geneva, Switzerland, MSC Cruises is the world’s third largest cruise lines and the market leader in Europe, South America, the Middle East and Southern Africa, with a strong and growing presence in North America and the Far East. The MSC Cruises fleet consists of 23 modern ships with ten new vessels due to be launched by 2033. The Company operates in more than 100 countries around the world, offering cruises across five continents, calling at more than 250 destinations and welcoming more than 180 different nationalities on board. MSC Cruises is firmly committed to achieving net zero greenhouse gas emissions for its marine operations by 2050.
On-site · Mississauga
The Business Development Manager will be responsible for driving growth and managing business relationships within the Western Quebec region. They will focus on expanding the company's market presence and achieving sales objectives.
On-site
The Resolution Agent Coordinator provides real-time support to contact center agents to resolve complex booking issues and guest concerns. They are responsible for de-escalating situations, documenting interactions, and recommending process improvements to leadership.
