Production Support Analyst

Job summary

Provide specialized application support for Capital Markets trading platforms, focusing on stability, performance, and end-of-day monitoring. Collaborate with Front Office users and development teams to resolve incidents and drive system improvements.

Job details

Provide specialized application support for Capital Markets trading platforms, focusing on stability, performance, and end-of-day monitoring. Collaborate with Front Office users and development teams to resolve incidents and drive system improvements. Requires experience in financial services with strong knowledge of Commodities and Futures products and production system support. Proficiency in Python, SQL, and monitoring tools like ITRS Geneos is essential.

What you’ll do

Provide specialized application support for Capital Markets trading platforms, focusing on stability, performance, and end-of-day monitoring. Collaborate with Front Office users and development teams to resolve incidents and drive system improvements.

Requirements

Requires experience in financial services with strong knowledge of Commodities and Futures products and production system support. Proficiency in Python, SQL, and monitoring tools like ITRS Geneos is essential.

Benefits

• Training
• Support
• Career Transition Opportunities

Listed skills

• Incident Management · Preferred
• Root Cause Analysis · Preferred
• Python · Preferred
• Oracle · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Production Support
• Capital Markets
• Commodities and Futures
• Incident Management
• Root Cause Analysis
• Python
• ITRS Geneos
• CTRL-M
• Oracle
• Microsoft SQL Server
• MQ
• Solace
• Trade Lifecycle
• STP
• P&L Valuation
• Windows Environments

Job areas

• Finance & Accounting
• Technology
• Software
• Data & Analytics
• Customer Service & Support

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