Associate Director, Private Equity Fund - Client Onboarding Specialist

Toronto, ON
Hybrid
Posted Oct 16, 2026
1 position

$76,730–$112,537 / year

Opens an external site

Employment type: Full-time
Experience level: Senior · 5+ years
Minimum education: Bachelor’s degree
Posting language: English
Working hours: 40 hours per week

Job summary

The Associate Director acts as the primary point of contact for clients, managing the end-to-end onboarding process for new fund launches and conversions. They provide leadership to the operations team while ensuring compliance with internal standards and coordinating with various internal and external stakeholders.

Job details

Company Description MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.8 trillion in assets – we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services. With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers. We achieve this by offering continuous learning and development, collaborative team work environment, promotion of work-life integration, and exposure to a wide variety of work. Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution. #LI-Hybrid Job Description Act as a client’s main point of contact throughout the onboarding process, ensuring a productive rapport is established. Project manage the onboarding of new client/fund launches and conversions. Coordinate hand off from Sales Team to Client Integration Team. Prepare administration agreements (based on existing templates) and ensure same are presented, reviewed and signed off by appropriate parties. Act as a subject matter expert on internal MUFG systems across private equity, real estate and debt fund mandates. Work as part of a team on large onboarding projects. Liaising with banks, auditors, brokers, custodians and internal organizational groups to ensure smooth set-up of communication channels, accounts, systems, due diligence. Provide expertise, direction and leadership to members of the operations team. Perform and review internal accounting and shareholder service system set-ups. Respond to clients ensuring superior customer service is provided. Work well with internal stakeholders to ensure smooth on-boarding of new funds. Aid other organizational efforts / initiatives as required to support the roll out of new products and banking services. Ensure full compliance with ISAE/SOC standards relating to the onboarding or conversion of new funds. Ensure internal checklists are completed and signed off. Qualifications A minimum of 5 years’ experience in the Private Equity/Real Estate funds industry Third Level qualification / College Under Graduate Degree desirable Client focused with proven ability to manage client relationships Experience within the Private Equity space Project experience - Previous experience either leading or having a senior role in projects (client onboarding projects preferred) Additional Information We are committed to using Artificial Intelligence (AI) tools responsibly and being transparent about what we do to build trust and confidence. At MUFG Investor Services, we use AI tools to support our recruitment process by helping us understand how well candidates’ applications align with the requirements of the role. All AI recommendations are reviewed by our recruitment team before any decisions are made. More information on our use of AI tools is available in our Privacy Notice available to you as part of your application. MUFG is an equal opportunity employer. Rank: Associate Director Employment Type: Permanent Full Time Compensation: CAD 76730 - CAD 112537 - yearly

What you’ll do

Requirements

Candidates must have a minimum of 5 years of experience in the Private Equity or Real Estate funds industry. A college undergraduate degree is desirable, along with proven project management and client relationship skills.