Logistics Coordinator (Air/Ocean)

Job Title: International Imports Coordinator Location: Barrie, Ontario Shift Time: 8:00am to 4:30pm (In-Office) Terms: Permanent Full-Time Salary: Competitive, based on experience Reports To: Operations Manager Open Vacancy: Yes Salary Range: $50,000.00 to $65,000.00 About Us: North American Freight Forwarding is a Canadian based company specializing in logistics services with specific strength in warehousing and distribution, LTL consolidations, expedites, full truckloads and specialized equipment service to and from Canada, United States and Mexico. As a professional international freight forwarder, we provide overseas import and export ocean and air freight services all over the world. We seek out driven, talented individuals to join our team to meet and exceed our clients’ needs. We offer a rewarding career and brand that our employees are proud to represent. Job Purpose: To coordinate international imports through air, ocean, and rail. Duties & Responsibilities: * Support company Objectives and Key Results (OKRs) by proactively contributing to initiatives that drive strategic goals and organizational success * Live our company core values and support a well-organized, respectful, and service-focused work environment * Quoting agents and customers on international air and ocean imports * Arrange transport of cargo from customers to ocean carrier or airline * Process paperwork and submit to customs brokers for customs clearance * Book air and ocean shipments * Prepare documentation for import shipments * Finalize files and charges to the clients * Track and trace shipments to destination * Communicate with international agents, commercial accounts, customs brokers and carriers by phone and email * Calculate revenue and costs on shipment files Mindset & Personality: * Customer Service Oriented: Client focused and providing exceptional experience for our customers * Responsive: Committed to a high level of responsiveness both inside our business and with our customers and vendors * Proactive: Takes initiative and an organized approach to day-to-day operations as well as future needs Professional & Educational Background: * 3+ years of related/relevant experience * Dangerous Goods training and knowledge considered an asset * Post secondary education in Supply Chain Management considered an asset * Experience working with Transportation Management Systems (TMS) * General knowledge of Canada Customs importing practices and procedures Skills & Ability: * Communication: Has good listening skills and communicates effectively in both written and verbal formats * Organization: Must be highly organized and detail-oriented when dealing with our fast-paced environment * Multi-tasking: Must have strong multi-tasking abilities, be proactive and adaptable based on the needs of the company and our clients * Problem-solving: Strong ability to ‘think outside the box’ when dealing with complex requirements for clients Effort & Working Conditions: * Office Environment Why Join Us? * Opportunity to shape client success and operational excellence in a dynamic logistics environment * Collaborative and supportive team culture with a focus on continuous improvement * Casual work environment * Engaging social activities and events throughout the year * Competitive salary and above-standard benefits with opportunities for professional growth * Extended health benefits * Dental care * Vision care * Employee Assistance Program * Life insurance * RRSP program North American Freight Group is a company that truly values its employees. The company fosters a supportive and collaborative work environment, where management encourages growth through mentorship and career development opportunities. Joining North American Freight Group means becoming part of a team that values innovation, teamwork, long-term plans based on our value proposal. Our turnover ratio is actual proof of our ethics and work environment. Our organization takes the accessibility needs of employees and candidates with disabilities into account during the position summary review process. Employees and candidates are required to notify their Director/Manager/Supervisor or Hiring Manager if they have any particular accessibility needs and the organization will collaborate with the employee to address them. Artificial intelligence (AI) is not used during the hiring process.

Coordinate international imports via air, ocean, and rail, including booking shipments and preparing necessary documentation. Manage communication between agents, customs brokers, and carriers while tracking shipments to their destination.

Requires over 3 years of relevant experience and knowledge of Canada Customs importing practices. Post-secondary education in Supply Chain Management and Dangerous Goods training are considered assets.

• Extended Health Benefits • Dental Care • Vision Care • Employee Assistance Program • Life Insurance • RRSP Program

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• International Logistics
• Air Freight
• Ocean Freight
• Customs Clearance
• Transportation Management Systems (TMS)
• Dangerous Goods Handling
• Customer Service
• Multi-tasking
• Problem-solving
• Communication
• Organization
• Import Documentation
• Ethical Standards And Conduct
• Track And Trace
• Artificial Intelligence
• Management
• Continuous Improvement Process
• Customs Broking
• Employee Assistance Programs
• Equipment Service Management And Rental
• Optometry
• Freight Forwarding
• Innovation
• Air And Ocean Freight Forwarding
• Problem Solving
• Listening Skills
• Mentorship
• Multitasking
• Operational Excellence
• Operations Management
• Operations
• Proactivity
• Supply Chain Management
• Transportation Management Systems
• Teamwork
• Detail Oriented

• Logistics
• Transportation
• Customer Service & Support
• Administrative
• Logistics Coordinator
• Transport Clerks
• Logisticians

Minimum education

Bachelor’s degree

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week