Automotive Parts Specialist

Job summary

The specialist will advise customers on vehicle parts and accessories while managing orders and providing expert product recommendations. They are also responsible for creating and maintaining strong customer relationships within the store environment.

Job details

Your route NAPA in-store team members take pride in providing excellent customer service! Share your passion for customer service by becoming the face and voice of our store. Join a team that is friendly, resourceful, and offers excellent advice! We offer a range of attractive benefits as of your first day and corporate discounts, as well as training throughout your career to support and guide your professional development. This position pays between $18.80 and $21.75 per hour (depending on your qualifications). Take pride in wearing our uniform as you work in a dynamic and stimulating environment! In This Key Role, You Will Advise customers, in person and over the phone, on our vehicle parts and accessories Place orders and follow-up with customers as needed Provide product expertise and relevant parts recommendations as required Create and maintain customer relationships. Under the hood To join our team, you need: Excellent customer service and communication skills Ability to lift up to 50 lbs Diploma in automotive parts sales and/or automotive parts experience (asset). About The Division The Auto Parts Division is mainly involved in the sale, distribution and marketing of replacement parts and supplies for cars and light trucks. We have the largest Canadian distribution network of vehicle replacement parts. Our banners in this division include household name NAPA Auto Parts, as well as Altrom-Autocamping, specialized in parts for imported vehicles, and CMAX, specialized in paint and body supplies. With so many different roles available in our divisions, everyone can find the perfect fit for their skillset and aspirations. Just pick the one that suits you best!

What you’ll do

The specialist will advise customers on vehicle parts and accessories while managing orders and providing expert product recommendations. They are also responsible for creating and maintaining strong customer relationships within the store environment.

Requirements

Candidates should possess excellent communication skills and the physical ability to lift up to 50 lbs. A diploma in automotive parts sales or relevant industry experience is considered an asset.

Benefits

• Corporate discounts • Training • Professional development

Listed skills

• Customer service · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Communication skills
• Product expertise
• Parts recommendations
• Order placement
• Relationship management
• Automotive parts knowledge

Job areas

• Customer Service & Support
• Retail
• Manufacturing
• Transportation