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Dispatcher

  • Richmond, BC
  • On-site
  • Posted Oct 16, 2026
  • 1 position

$20–$22 / hour

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Employment type
Full-time
Experience level
Entry, Junior · 0+ years
Apply by
Dec 9, 2026
Posting language
English
Working hours
40 hours per week
Seniority
Associate

Job summary

Plan efficient delivery routes and assign deliveries to drivers based on location and priority. Track delivery information in the management system, ensure orders are accurate and ready for shipment, and pick and pack parts for delivery.

Job details

Your route Join our growing team! We are looking for a full time dispatcher to create efficient routes for our delivery drivers. This position pays between $19.90 and $22.40 per hour (depending on experience) plus benefits as of your first day, paid time off, and many other great benefits! In This Key Role, You Will Plan efficient driving routes and assign deliveries to drivers based on location and priority; Ensure drivers enter delivery times into delivery management system; Manage various tracking parameters in the delivery management module; Ensure orders are accurate and ready for shipment; Pick and pack orders - find ordered parts in store inventory and prepare order for shipment. Under the hood To Join Our Team, You Need Good customer service and communication skills; Ability to solve problems, make decisions quickly, multi-task and work in a fast-paced environment; Previous dispatching experience (asset). About The Division The Auto Parts Division is mainly involved in the sale, distribution and marketing of replacement parts and supplies for cars and light trucks. We have the largest Canadian distribution network of vehicle replacement parts. Our banners in this division include household name NAPA Auto Parts, as well as Altrom-Autocamping, specialized in parts for imported vehicles, and CMAX, specialized in paint and body supplies. With so many different roles available in our divisions, everyone can find the perfect fit for their skillset and aspirations. Just pick the one that suits you best!

What you’ll do

Plan efficient delivery routes and assign deliveries to drivers based on location and priority. Track delivery information in the management system, ensure orders are accurate and ready for shipment, and pick and pack parts for delivery.

Requirements

Candidates should have good customer service and communication skills, along with the ability to solve problems, make quick decisions, multitask, and work in a fast-paced environment. Previous dispatching experience is an asset.

Benefits

  • Benefits
  • Paid Time Off

Listed skills

  • Time management · Preferred
  • Customer service · Preferred
  • Problem solving · Preferred
  • Route Planning · Preferred
  • Decision Making · Preferred
  • Communication · Preferred
  • Multitasking · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Route Planning
  • Delivery Assignment
  • Dispatching
  • Customer Service
  • Communication
  • Problem-Solving
  • Decision-Making
  • Multitasking
  • Time Management
  • Order Accuracy
  • Picking and Packing
  • Inventory Search
  • Delivery Tracking
  • Delivery Management Systems

Job areas

  • Logistics
  • Transportation
  • Customer Service & Support
  • Retail

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