Tomorrow's Technology Today
Charlotte, North Carolina
NASCENT Technology, LLC. (NASCENT) has been successfully delivering technology solutions to the Intermodal Transportation industry since 1996. As one of the pioneers of Automated Gate Systems (AGS) to the industry, NASCENT has consistently led the way in new technology-based solutions, providing several innovations and industry firsts. Backed by unrivaled engineering, assembly, software development, QA, and support organizations, NASCENT continues to draw on its vast industry experience and keen focus on intermodal operations to provide its clients with unparalleled solutions.
Hybrid
Lead Nascent’s customer support operation, including 24/7 coverage, ticket queues, escalations, SLA performance, support systems, and team development. Establish scalable support processes and KPIs, handle critical incidents, and work across functions to turn customer feedback and recurring issues into service improvements.
