Verafin - Enterprise Onboarding Project Manager

Job summary

The Enterprise Onboarding Project Manager will serve as the primary customer contact to manage project lifecycles and ensure successful implementation of financial crime management solutions. They will develop project plans, manage timelines and scope, and collaborate with cross-functional teams to mitigate risks and maintain project momentum.

Job details

As an Enterprise Onboarding Project Manager reporting to a Project Management Director, you'll play a critical role in driving successful customer implementations of our financial crime management solutions and ensuring exceptional client experiences throughout the project lifecycle. You'll thrive in this position if you're highly organized, client-focused, and bring a passion for delivering impactful outcomes in a fast-paced, collaborative environment. Key Responsibilities Serve as the primary customer contact throughout implementation projects, managing expectations and ensuring seamless project delivery. Develop and execute comprehensive project plans, managing timelines, milestones, scope, and deliverables to achieve successful outcomes. Identify project risks early and develop effective mitigation strategies to keep projects on track. Collaborate with cross-functional technical and operational teams to align on objectives and maintain project momentum. Monitor and report on project progress to both customers and internal stakeholders, ensuring transparency and continuous improvement. Required Qualifications Proven ability to manage and exceed customer expectations in complex, multi-stakeholder environments. Strong organizational and time management skills with the ability to balance multiple projects and competing priorities simultaneously. Excellent communication skills with the ability to engage effectively with technical and operational teams at all levels. Experience with project management methodologies and documentation best practices. Preferred Qualifications Project management certification (e.g., PMP, PRINCE2, Agile/Scrum). Experience in financial services, fintech, or regulated industries. Familiarity with cloud-based software implementations. This position will be located in St. John's or Toronto and offers the opportunity for a hybrid work environment at least 3 days a week in-office, subject to change, providing flexibility and accessibility for qualified candidates. Come as You Are Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities. We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated. We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.

What you’ll do

The Enterprise Onboarding Project Manager will serve as the primary customer contact to manage project lifecycles and ensure successful implementation of financial crime management solutions. They will develop project plans, manage timelines and scope, and collaborate with cross-functional teams to mitigate risks and maintain project momentum.

Requirements

Candidates must have a proven ability to manage customer expectations in complex environments and possess strong organizational and communication skills. Experience with project management methodologies and documentation best practices is required, while certifications like PMP or PRINCE2 are preferred.

Benefits

• Inclusive workplace
• Reasonable accommodation

Listed skills

• Project management · Preferred
• Client Relationship Management · Preferred
• Stakeholder Management · Preferred
• Time management · Preferred
• Communication Skills · Preferred
• Agile · Preferred
• Scrum · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Project management
• Client relationship management
• Risk mitigation
• Stakeholder management
• Time management
• Communication skills
• Technical implementation
• Financial crime management
• Agile
• Scrum
• Cloud-based software implementation
• Workplace Inclusivity
• Financial Technology (FinTech)
• Expectation Management
• Project Management Certification
• Project Delivery
• Agile Methodology
• Management
• Customer Service
• Communication
• Continuous Improvement Process
• Financial Services
• Project Management
• Milestones (Project Management)
• Project Management Professional Certification
• PRINCE2 (PRojects IN Controlled Environments 2)
• Scrum (Software Development)
• Systems Development Life Cycle
• Project Risk Management
• Product Software Implementation Method
• Time Management
• Timelines

Job areas

• Management & Leadership
• Software
• Finance & Accounting
• Customer Service & Support
• Technology
• Onboarding Project Manager
• Project Manager (General)
• Management and Organization Analysts
• Project Management Specialists

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