Seating & Mobility Equipment Specialist

Job summary

Provide expert advice and assistive technology solutions for individuals requiring complex seating and mobility devices. Develop referral sources and manage the end-to-end process from client evaluation to equipment fitting and delivery.

Job details

JOIN OUR TEAM AS A SEATING & MOBILITY EQUIPMENT SPECIALIST! At National Seating & Mobility (NSM), we are North America’s most experienced provider of complex rehabilitation seating, mobility, and positioning systems. With a dedicated network of professionals across Canada, we specialize in delivering personalized mobility solutions that enhance independence, safety, and comfort for our clients. Our mission is to empower individuals of all ages with mobility challenges, offering reassurance to families and caregivers while providing exceptional clinical support to therapists and healthcare professionals. We are looking for a Seating & Mobility Equipment Specialist to join our sales team and help us continue our mission of transforming lives through mobility solutions. SCOPE As a Seating & Mobility Equipment Specialist, you will provide assistive technology solutions and expert advice to individuals requiring seating, positioning, and wheeled mobility devices. Position Reports To: Branch Manager or Sales Manager (depending on the size of the branch) KEY RESPONSIBILITIES * Develop new referral sources and build relationships with medical professionals and healthcare providers. * Conduct thorough client evaluations to recommend the most suitable mobility equipment. * Ensure timely completion of evaluations and order processing to support seamless service delivery. * Present an annual business plan outlining revenue targets and business development strategies. * Assist in preparing detailed work orders, including research, pricing calculations, and responding to client inquiries. * Oversee the timely delivery and proper fitting of equipment to ensure optimal client satisfaction. * Educate clients on equipment usage, safety procedures, and financial considerations. * Maintain accurate documentation, obtain necessary client signatures, and follow up on payments as needed. * Stay updated on industry trends, products, and funding requirements related to complex rehab technology. * Travel within the assigned territory to engage with clients and referral sources. * Support the fulfillment of estimated delivery dates for patients. QUALIFICATIONS & COMPETENCIES * Education in Kinesiology, a medical-related field, or experience in the medical referral community is an asset. * Minimum 2-3 years of sales experience, preferably with medical equipment. * Self-motivated with the ability to work independently and achieve targets. * Strong customer service skills with a passion for helping others. * Excellent communication skills (both oral and written) with strong business acumen. * In-depth knowledge of clinical considerations for pediatric and geriatric patients. * Understanding of funding processes related to complex rehab technology. * Ability to network with clinicians and caregivers effectively. * Proficiency in Microsoft Office and general computer skills. * Ability to adapt to shifting priorities in a fast-paced environment. * Valid Class 5 driver’s license. * Ability to lift up to 35 lbs. WHY JOIN NSM? * A rewarding career where you make a real difference in people’s lives. * Employer-paid benefits, ensuring your health and well-being. * RRSP matching program, helping you invest in your future. * Generous paid time off, because work-life balance matters. * Company-sponsored events, fostering a fun and inclusive team culture. * Branded company attire, so you can represent NSM with pride. * Competitive compensation, $45,000 to $50,000 plus commissions If you’re passionate about making a difference and want to be part of a team that transforms lives through mobility solutions, we’d love to hear from you!

What you’ll do

Provide expert advice and assistive technology solutions for individuals requiring complex seating and mobility devices. Develop referral sources and manage the end-to-end process from client evaluation to equipment fitting and delivery.

Requirements

Requires 2-3 years of sales experience, preferably in medical equipment, and a valid driver's license. Education in Kinesiology or a medical-related field is considered an asset.

Benefits

• Employer-paid Benefits • RRSP Matching Program • Paid Time Off • Company-sponsored Events • Branded Company Attire

Listed skills

• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Client Evaluation
• Assistive Technology
• Business Development
• Customer Service
• Clinical Knowledge
• Networking
• Microsoft Office
• Complex Rehab Technology
• Patient Education

Job areas

• Sales
• Healthcare
• Customer Service & Support