Seating & Mobility Equipment Specialist - Ottawa

Job summary

The specialist will conduct comprehensive client evaluations to recommend customized mobility and seating solutions while building strong relationships with healthcare professionals. They are responsible for managing the full sales cycle, including quoting, equipment fitting, and educating clients on safe usage.

Job details

Are you passionate about helping others achieve greater independence and quality of life? At National Seating & Mobility (NSM), we are North America’s most experienced provider of complex rehabilitation seating, mobility, and positioning systems. Across Canada, our dedicated professionals work collaboratively to deliver personalized mobility solutions that enhance independence, safety, and comfort for our clients. About the Role As a Seating & Mobility Equipment Specialist, you will work closely with therapists, clients, and caregivers to assess mobility needs and recommend customized assistive technology solutions. You’ll provide expert advice on seating, positioning, and wheeled mobility devices, ensuring every client receives equipment that supports their health, safety, and independence. Key Responsibilities * Build and maintain strong relationships with referral sources, including therapists and healthcare professionals. * Conduct comprehensive client evaluations and recommend appropriate mobility equipment. * Prepare accurate quotes, work orders, and documentation to support timely service delivery. * Oversee fittings and ensure equipment is delivered and adjusted to meet client needs. * Educate clients and caregivers on equipment use, maintenance, and safety. * Stay current with product innovations, funding requirements, and industry trends. * Develop annual business plans and meet established sales and service targets. * Travel within the assigned territory to support clients and referral partners. Qualifications & Competencies * Education in Kinesiology, Healthcare, or related field preferred. * Bilingual - French and English is a must * Minimum 2–3 years of sales experience, ideally in the medical equipment or rehabilitation field. * Strong interpersonal and communication skills, with a customer-first mindset. * Knowledge of clinical considerations for pediatric and geriatric clients. * Understanding of funding processes for complex rehab technology. * Self-motivated, organized, and able to work independently. * Proficiency with Microsoft Office applications. * Valid Class 5 driver’s license and ability to lift up to 35 lbs. Why Join NSM? * A rewarding career making a tangible impact in people’s lives. * Employer-paid benefits and RRSP matching program. * Generous paid time off and a strong work-life balance focus. * Inclusive, team-oriented culture with company-sponsored events. * Branded company attire * Competitive compensation package from 50k plus commissions. If you’re interested in being considered as a Seating & Mobility Equipment Specialist in Ottawa, we encourage you to submit your resume today. Join us and help transform lives through mobility solutions.

What you’ll do

The specialist will conduct comprehensive client evaluations to recommend customized mobility and seating solutions while building strong relationships with healthcare professionals. They are responsible for managing the full sales cycle, including quoting, equipment fitting, and educating clients on safe usage.

Requirements

Candidates should have a background in Kinesiology or a related healthcare field and be bilingual in French and English. A minimum of 2-3 years of sales experience in the medical or rehabilitation sector is required, along with a valid driver's license.

Benefits

• Employer-paid benefits • RRSP matching program • Paid time off • Branded company attire

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Sales · Preferred
• Communication · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Client evaluation
• Assistive technology
• Seating and mobility
• Relationship building
• Clinical assessment
• Documentation
• Communication
• Customer service
• Microsoft Office
• Bilingualism
• Time management
• Problem solving
• Lifting Ability
• Time Off Management
• Bilingual (French/English)
• Valid Driver's License
• Self-Motivation
• Pediatrics
• Geriatrics
• Kinesiology
• Rehabilitation
• Team Oriented

Job areas

• Healthcare
• Sales
• Customer Service & Support
• Equipment Specialist
• Occupational Therapist
• Health Professionals Not Elsewhere Classified
• Occupational Therapists