Program Manager

Job summary

Plan, coordinate, and supervise staff activities and services to meet program objectives. Promote NCSA’s philosophy and support the resilience of program participants and families through day-to-day interactions with residents, staff, and the community.

Job details

PROGRAM MANAGER Hotel / Supportive Housing Full-Time Position – Red Deer, Alberta Closing date: October 1, 2026 Native Counselling Services of Alberta’s mission is to promote the resilience of the indigenous individual and family, through programs and services that are grounded in reclaiming our interconnectedness, reconciliation of relationships and self-determination. Native Counselling Services of Alberta (NCSA) Hotel / Supportive Housing program is looking for a dedicated self-motivated individual to fill the position of Program Manager in Red Deer. The individual should have previous management experience and committed to supporting individuals to address barriers, working toward a holistic lifestyle. Specific responsibilities of the position include: To plan, coordinate and supervise activities and services of staff to meet objectives of the program. To positively reflect the philosophy of NCSA in interactions with staff, program participants and community. To promote the resilience of individuals and families served and support staff in day to day interactions with the residents and community. Our ideal candidate would have the following qualifications: In-depth experience and working knowledge of Indigenous communities, cultures, healing and language. Degree, diploma or certificate in Human Services is an asset. In-depth experience and working knowledge of Indigenous communities, cultures, languages and healing. Demonstrated understanding of historic trauma and the impact of colonization on Indigenous people. Ability seek out and build relationships with service providers and community members. Good understanding of the operation of service systems such as child and family services, justice, housing, income support and community services. Experience hiring and supporting staff, following contractual and NCSA guidelines and expectations. Strong interpersonal relations, conflict management, leadership and time management skills. Strong organizational and administrative skills with effective oral and written communication. Proficient knowledge of working with data base, Microsoft 365 and smart phone technology. Maybe required, willing to participate in cultural and land-based teachings. Must have a reliable vehicle, valid Alberta driver’s license with required liability insurance and confirmation of insurance coverage to use your vehicle for work and/or to transport clients. Must provide up to date criminal record check, child intervention check and pass CSC mandatory screening process. Starting Range - $70,000.00 - $80,000.00 annual Please forward your resume and cover letter to: Marg Milicevic, Manager, Human Resource Email: careers@ncsa.ca Thank you for your interest in joining the NCSA team. Only candidates selected for an interview will be contacted. We are committed to providing a workplace that is inclusive and accessible to all. Should you require accommodation during the hiring process, please contact our Human Resource team.

What you’ll do

Plan, coordinate, and supervise staff activities and services to meet program objectives. Promote NCSA’s philosophy and support the resilience of program participants and families through day-to-day interactions with residents, staff, and the community.

Requirements

Candidates should have management experience and in-depth knowledge of Indigenous communities, cultures, healing, and the effects of historic trauma and colonization; a Human Services credential is an asset. They should bring staff leadership, relationship-building, conflict-management, organizational, administrative, and communication skills, along with database and Microsoft 365 proficiency; a valid Alberta driver’s license, reliable insured vehicle, and required screening checks are also required.

Listed skills

• Time management · Preferred
• written communication · Preferred
• Organization · Preferred
• Microsoft 365 · Preferred
• Leadership · Preferred
• Relationship Building · Preferred
• coordination · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Program Planning
• Coordination
• Staff Supervision
• Leadership
• Indigenous Cultural Knowledge
• Relationship Building
• Conflict Management
• Time Management
• Organization
• Administration
• Oral Communication
• Written Communication
• Database Management
• Microsoft 365
• Community Services Knowledge
• Staff Hiring and Support

Job areas

• Management & Leadership
• Social Services
• Administrative