Account Manager

Job summary

The Account Manager is responsible for developing and maintaining strong client relationships while identifying growth opportunities within industrial, construction, and mining sectors. They will serve as the primary point of contact for clients and collaborate with internal teams to deliver safety and staffing solutions.

Job details

Natt Group operates through three core pillars: Natt Safety Services, Northern Academy (a Private Career College), and Natt Personnel. Together, they provide complete safety solutions—from training and certification to on-site support, including Confined Space Rescue specialists—while covering all staffing requirements. We are looking to hire a Account Manager to join our team! The Account Manager is responsible for developing and maintaining strong client relationships, managing existing accounts, identifying growth opportunities, and ensuring customer satisfaction. This role serves as the primary point of contact for clients and works closely with internal teams to deliver solutions that meeting customer needs while driving revenue growth. Primary Duties & Responsibilities: * Develop and execute strategies to expand Natt Safety’s presence in local and regional markets; promote Natt’s safety services, training programs and workforce staffing solutions. * Identify and pursue new business opportunities across industrial, construction, and mining sectors; build relationships with new clients. * Grow and manage existing accounts. * Collaborate with operations and recruitment to meet client needs. * Prepare proposals and close new business opportunities. * Track sales metrics, pipeline activity, and market trends to drive branch growth. * Stay informed of industry trends, competitor activities, and market developments. * Represent NATT Safety at industry events, trade shows, and local networking opportunities. Skills & Experience: * Previous account management, sales, or business development experience. * Proven track record of growing client accounts and achieving revenue targets. · * Experience working with industrial, construction, mining, staffing, safety or related industries * Experience in preparing proposals and sales presentations * Demonstrated ability to build long-term client relationships * Strong analytical and problem-solving abilities * Excellent communication and organizational skills * Ability to manage multiple priorities and deadlines * CRM software proficiency We strongly encourage all interested applicants to apply. The compensation package will be based on experience, but will consist of a base salary, benefits, paid time of, along with other performance driven incentives. Natt Group of Companies is proud to be an equal opportunity employer. We are committed to fostering a diverse, inclusive, and respectful workplace where all employees are valued. We encourage candidates of all backgrounds to apply. If you require accommodation at any stage of the hiring process, please let us know. We will work with you to provide appropriate support and reasonable accommodation. Benefits: * Dental care * Extended health care * Life insurance * RRSP match

What you’ll do

The Account Manager is responsible for developing and maintaining strong client relationships while identifying growth opportunities within industrial, construction, and mining sectors. They will serve as the primary point of contact for clients and collaborate with internal teams to deliver safety and staffing solutions.

Requirements

Candidates should have previous experience in account management, sales, or business development with a proven track record of achieving revenue targets. Proficiency in CRM software and the ability to manage multiple priorities and deadlines are essential for this role.

Benefits

• Dental care • Extended health care • Life insurance • RRSP match • Paid time off

Listed skills

• Problem solving · Preferred
• Account Management · Preferred
• Sales · Preferred
• Communication · Preferred
• Client Relationship Management · Preferred
• Business development · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Account management
• Sales
• Business development
• Client relationship management
• Strategic planning
• Proposal preparation
• Sales presentations
• Analytical skills
• Problem-solving
• Communication
• Organizational skills
• CRM software
• Market analysis
• Networking
• Industrial Construction
• Organizational Skills
• Customer Relationship Management (CRM) Software
• Sales Metrics
• Account Management
• Business Development
• Customer Service
• Problem Solving
• Market Trend
• Operations
• Proposal Writing
• Sales Presentations
• Revenue Growth

Job areas

• Sales
• Security & Safety
• Management & Leadership
• Customer Service & Support
• Human Resources
• Account Manager
• Territory / Regional Account Manager
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products