Bistro Team Leader (Food Services)

Job summary

The Bistro Team Leader is responsible for managing day-to-day department operations and leading the team to meet service and quality standards. They will set daily priorities, coach staff, and ensure effective communication to maintain operational excellence.

Job details

**The successful candidate will be scheduled 40 hours per week, and must be available to work AM/PM, weekdays and weekends. This role must have availability to include one weekend day and one closing shift per week** Regular Store Hours Mon – Sat 8:00am – 8:00pm, Sun 9:00am – 7:00pm BISTRO Team Leader (FOOD SERVICE) The Bistro Team Leader is responsible for helping lead the team through living and promoting our five Core Values as well as maintaining the day-to-day operations within the department. In our Bistro, we are passionately creating delicious food made with carefully chosen organic, local sustainable ingredients: fresh produce, ethically raised and grass-fed meat and dairy, and products without additives or preservatives. Our customers love our fresh juices and smoothies, gourmet sandwiches and wraps, salads, hearty soups, entrées, and an array of baked goods. And, of course, we offer tasty options for a variety of food preferences including vegan, vegetarian, gluten-free and paleo diets. WHAT WE ARE LOOKING FOR: A passion for organic food and natural medicine and love of the retail and grocery industry Excellent communication skills Outstanding interpersonal and customer service skills and the ability to set the standards for customer service in the Bistro department Strong problem solving, and decision-making skills An eye for merchandising and the ability to assist in managing inventory Motivated by fast-paced environment Ability and desire to lead by example and create a positive, supportive working environment Desire to motivate and train team members Minimum of 2 years’ experience in a supervisor role Previous food service or restaurant experience considered an asset Food Safe Certified Strong organizational skills Able to delegate and direct the work of others while working as a team Knowledge of the retail environment WHAT YOU’LL BE DOING: Working with the Bistro Manager to ensure effective communication throughout the day on department priorities Set daily priorities and pace for the team Coaches team members and helps drives selling and promotion within the department throughout the day Support the Bistro Manager by actively working to meet operational standards Train and promote the standard of Customer Service expected by all bistro employees Checklists are your jam! You create and complete them with ease with the assistance of the department team members Facilitates production of in-store prepared items Ensures team training on products and ingredients Provides regular coaching and guidance Adopts and encourages a positive environment Assists with recording, monitoring, and reporting spillage PERKS: Wage: $22.50 - 24.00/hr experience dependent Flexible benefits Up to 25% store discount Education allowance Free swag (products, food, clothing + more) Share in some laughs, air high-fives, and fun each day Put your passion into work that matters with a growing, BC-based company committed to be a better company for our customers, our employees, and the planet. We’ll surround you with a great team and a supportive learning environment where you can grow and thrive. Nature's Fare Markets is an equal opportunity employer and as such we strive to foster a workplace where individual differences are recognized, appreciated, and respected. Apply online today!

What you’ll do

The Bistro Team Leader is responsible for managing day-to-day department operations and leading the team to meet service and quality standards. They will set daily priorities, coach staff, and ensure effective communication to maintain operational excellence.

Requirements

Candidates must have at least 2 years of supervisory experience and possess Food Safe certification. Strong interpersonal skills, a passion for organic food, and the ability to work a flexible schedule including weekends are required.

Benefits

• Flexible benefits
• Store discount
• Education allowance
• Free products
• Free food
• Free clothing

Listed skills

• Team Leadership · Preferred
• Customer service · Preferred
• Inventory management · Preferred
• Problem solving · Preferred
• Decision Making · Preferred
• Communication · Preferred
• Food safety · Preferred
• Coaching · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Team leadership
• Customer service
• Inventory management
• Merchandising
• Problem solving
• Decision making
• Staff training
• Communication
• Food safety
• Organizational skills
• Delegation
• Coaching
• Organizational Skills
• Effective Communication
• Ethical Standards And Conduct
• Decision Making
• Customer Service
• Food Services
• Selling Techniques
• Leadership
• Inventory Management
• Problem Solving
• Operations
• Organic Food
• Restaurant Operation
• Delegation Skills

Job areas

• Food & Beverage
• Retail
• Management & Leadership
• Customer Service & Support
• Food Service Team Leader
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers

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