Grocery Team Leader
The Grocery Team Leader will provide exceptional customer service while leading and motivating the team to complete daily tasks. They are responsible for creating attractive product displays and acting as a knowledgeable resource for both staff and customers.
- On-site
- Kelowna, BC
- Posted Aug 18, 2026
- Apply by Nov 16, 2026
- 1 position
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Job summary
*** The successful applicant will be scheduled to work 32 - 40 hours per week including weekdays, weekends and a combination of AM and PM shift times*** Regular Store Hours: Mon – Sat 8:00am – 8:00pm Sun 9:00am – 7:00pm GROCERY TEAM LEADER As part of one of our largest and most diverse departments, our Grocery Team Members are passionate about local, organic and sustainable food. You like helping others choose products that work best for their health and lifestyle, and you are eager to learn and try new products so you are confident in the information you are sharing! This role is a leader in our grocery team and helps inspire and motivate others in the team! PERKS: Wage range: $22.00 - 23.25/hr to start Flexible benefits Up to 25% store discount Education allowance Free swag (products, food, clothing + more) Share in some laughs, air high-fives, and fun each day WHAT YOU’LL BE DOING: Walk the walk and talk the talk! Working with the Grocery Manager, you will help lead the grocery team by example, providing exceptional customer service and building a positive team environment. Set the team up for success for the day by prioritizing daily tasks needing to be completed and providing direction to team members when needed Give a warm “hello!” to our customers as they enter the department – we like building connections with our new and regular customers and sharing a laugh along the way. Assist with giving direction during shift and be a go-to for team members questions, training, and grocery expertise Assist customers with questions they may have about products we and give suggestions based on their needs (don’t worry, we will train you on this!) If there is a question or concern that a team member is not quite sure on how to answer with a customer, you will jump in and share your knowledge! Use your creativity and eye for detail to make attractive and organized displays. Learn about new products and featured products that are on sale through Nature’s Fare’s flyers and magazines. In other words, you will help others, be a leader within the team, share your knowledge on our amazing products, be safe, be a great team player and have fun! WHAT WE ARE LOOKING FOR: Experience in grocery and/or retail environment is preferred but not needed Minimum of 1 Year Experience leading a team of amazing people Experience in a customer service role is needed A passion for local, organic, and sustainable food and natural supplements Exceptional interpersonal and communication skills Strong work ethic and desire to contribute to people’s health and wellbeing Ability to work in an energetic, fast-paced environment Like to have fun! Put your passion into work that matters with a growing, BC-based company committed to be a better company for our customers, our employees, and the planet. We’ll surround you with a great team and a supportive learning environment where you can grow and thrive. Nature's Fare Markets is an equal opportunity employer and as such we strive to foster a workplace where individual differences are recognized, appreciated, and respected. Apply online today!
What you’ll do
The Grocery Team Leader will provide exceptional customer service while leading and motivating the team to complete daily tasks. They are responsible for creating attractive product displays and acting as a knowledgeable resource for both staff and customers.
Requirements
The role requires at least one year of experience leading a team and previous experience in a customer service role. A passion for local, organic, and sustainable food is essential for success in this position.
Benefits
• Flexible benefits • Store discount • Education allowance • Free swag
Listed skills
- Customer servicePreferred
- Retail operationsPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Team leadership
- Customer service
- Task prioritization
- Staff training
- Product knowledge
- Visual merchandising
- Communication skills
- Interpersonal skills
- Retail operations
- Grocery management
- Energetic
- Willingness To Learn
- Strong Work Ethic
- Customer Service
- Communication
- Creativity
- Sales
Job areas
- Retail
- Management & Leadership
- Customer Service & Support
- Food & Beverage
- Grocery Team Leader
- Store Lead
- Shop Sales Assistants
- Retail Salespersons
Additional details
- Minimum experience
- 1+ years
- Apply by
- Nov 16, 2026
- Posting language
- English
- Working hours
- 40 hours per week
