Accounts Receivable & Deductions Analyst

Job summary

Manage a portfolio of customer accounts by reviewing aging reports, resolving outstanding balances, and reconciling deductions. Collaborate with internal teams and customers to address billing disputes and ensure accurate cash application.

Job details

What You’ll Do * Manage a portfolio of customer accounts, including reviewing aging reports, payment history, and outstanding invoices to support timely collection and resolution of outstanding balances. * Review, research, and reconcile customer deductions, debit notes, conditional expenses, and audit claims, identifying root causes and determining validity. * Dispute invalid deductions and prepare supporting claim letters or statements for customers, while managing approved, denied and billed-back deductions. * Work closely with Sales teams, Brokers, Customer Service, and Logistics to resolve deductions, billing disputes, and other issues contributing to non-payment. * Contact customers regarding overdue or delinquent accounts and work collaboratively toward timely resolution and payment. * Manage cash application activities in HighRadius to IFS, including posting payments to customer accounts, researching deductions, and obtaining supporting documentation through customer portals when required. * Use SM1, IFS, HighRadius, and third-party platforms to support cash application, deductions management, and account reconciliation. * Reconcile e-commerce customer accounts and support accurate account reporting. * Maintain the Finance team’s Accounts Receivable reference manual and supporting documentation. Preferred Skills * Minimum 2 years of experience working in Accounts Receivable within a fast moving environment. (CPG, Construction, Retail, Real Estate, Logistics etc...) * The ability to handle approximately 35 customers with confidence, persistence, and dedication. * Advanced skills in Microsoft Excel. * Clear and effective communication skills and the ability to identify the root cause of deductions. * Strong collaboration skills with internal teams, along with negotiation and resolution skills with customers. Contract & Compensation * This is a 12-month contract position with a base salary of $65,000–$70,000, depending on level of experience. * Upon successful completion of the full 12-month contract, you will also be eligible for a $2,500 contract completion bonus. * We are offering two weeks of paid vacation. * This position is in office Monday - Thursday, with Fridays working from home.

What you’ll do

Manage a portfolio of customer accounts by reviewing aging reports, resolving outstanding balances, and reconciling deductions. Collaborate with internal teams and customers to address billing disputes and ensure accurate cash application.

Requirements

Requires a minimum of 2 years of experience in accounts receivable within a fast-moving environment. Candidates must possess advanced Microsoft Excel skills and the ability to manage approximately 35 customer accounts effectively.

Benefits

• Contract completion bonus • Paid vacation

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Financial Reporting · Preferred
• Microsoft Excel · Preferred
• Accounts receivable · Preferred
• Negotiation · Preferred
• Communication · Preferred
• Cash application · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Accounts receivable
• Deductions management
• Reconciliation
• Microsoft Excel
• Cash application
• Communication
• Negotiation
• Problem solving
• Financial reporting
• Customer service
• Account Reconciliation
• Cash Application
• Effective Communication
• Research
• Accounts Receivable
• Auditing
• Billing
• Management
• Customer Service
• Finance
• Sales
• Invoicing
• Real Estate
• Collaboration
• Persistence
• Collections

Job areas

• Finance & Accounting
• Customer Service & Support
• Logistics
• Administrative
• Accounts Receivable Analyst
• Billing Analyst
• Accounting and Bookkeeping Clerks
• Billing and Posting Clerks