Marketing Operations Coordinator

Richmond, BC
Hybrid
Posted Sep 20, 2026
1 position

$70,000–$80,000 / year

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Employment type: Full-time
Experience level: Mid-level · 2+ years
Posting language: English
Working hours: 40 hours per week
Office presence: 4 days per week

Job summary

The Marketing Operations Coordinator manages data integrity, digital assets, and budget tracking while coordinating cross-departmental projects and marketing programs. They also provide executive support, handle vendor invoicing, and facilitate team onboarding and event logistics.

Job details

KEY RESPONSIBILITIES OPERATIONS AND DATA * MAINTAIN FINISHED-GOODS UPCS (UNIVERSAL PRODUCT CODE) AND CREATE NEW ITEMS IN RESPONSE TO REQUESTS FROM AUTHORIZED STAKEHOLDERS. * LEAD NEW-ITEM SETUP IN THE IFS ERP SYSTEM, COORDINATING ACROSS DEPARTMENTS TO PROTECT DATA INTEGRITY AND RESOLVE QUALITY ISSUES. * MAINTAIN MARKETING’S DIGITAL ASSETS, TAXONOMY, METADATA, USAGE RIGHTS, AND PROCESS LIBRARY; SUPPORT UPLOADS, COMMUNICATE UPDATES, AND ENSURE NEW HIRES HAVE ACCESS TO THE RESOURCES THEY NEED. BUDGET AND ADMINISTRATION * SUPPORT ANNUAL BUDGET PLANNING AND MONTHLY REFORECASTS; TRACK AND RECONCILE SPENDING, REPORT VARIANCES, AND PREPARE CLEAR UPDATES FOR MARKETING LEADERSHIP. * MANAGE INVOICING, PURCHASE ORDERS, APPROVALS, VENDOR PAYMENTS, CONTRACTS, AND SUPPORTING DOCUMENTATION IN PARTNERSHIP WITH BRAND MANAGERS, PROJECT LEADS, AND ACCOUNTS PAYABLE. * MAINTAIN TRADEMARK RECORDS, BUDGETS, AND INVOICE REPORTING, AND COORDINATE FILINGS, RENEWALS, AND DOCUMENTATION WITH EXTERNAL COUNSEL. * COORDINATE EXPORT BUSINESS ACTIVITIES FOR THE MARKETING TEAM. MARKETING PROGRAMS AND PROCESSES * MANAGE THE ANNUAL COUPON PROGRAM END TO END, FROM PLANNING AND CREATION THROUGH PRODUCTION, DISTRIBUTION, PROCESSING, AND REPORTING. * GATHER COUPON REQUIREMENTS FROM CUSTOMER SERVICE, MARKETING, AND SALES; COORDINATE OFFER CODES, SUPPLIER PRODUCTION, AND CANADIAN AND U.S. DISTRIBUTION WITH INTERNAL TEAMS AND EXTERNAL PARTNERS. * REPRESENT MARKETING IN LEGAL, ORGANIC, AND SQF AUDITS, CONNECT THE APPROPRIATE TEAM MEMBERS, AND COORDINATE WEBINAR COMMUNICATIONS AND IMAGE UPDATES. TEAM AND EXECUTIVE COORDINATION * COORDINATE CALENDARS, MEETINGS, TRAVEL, LOGISTICS, DEPARTMENT ACTIVITIES, AND TEAM EVENTS FOR MARKETING LEADERSHIP, BRAND LEADS, AND THE BROADER MARKETING TEAM. * COORDINATE A WELCOMING AND WELL-ORGANIZED ONBOARDING EXPERIENCE FOR NEW HIRES, INCLUDING MEETINGS, WORKSPACE AND SUPPLY SETUP, SEATING PLANS, TEAM INTRODUCTIONS, AND ACCESS TO MARKETING RESOURCES. * MAINTAIN DISTRIBUTION LISTS, THE ORGANIZATIONAL CHART, AVAILABILITY TRACKER, SEATING PLAN, AND MARKETING’S INTERNAL SITE. * ARRANGE FLIGHTS, HOTELS, MEALS, ENTERTAINMENT, AND VENDOR LOGISTICS FOR INTERNAL AND INDUSTRY EVENTS, INCLUDING EXPO WEST AND THE CUSTOMER CONFERENCE. * PROVIDE OCCASIONAL SUPPORT TO THE CHIEF MARKETING OFFICER, INCLUDING EXPENSE ADMINISTRATION, TRAVEL ARRANGEMENTS, ITINERARY PREPARATION, AND CALENDAR COORDINATION. PREFERRED BACKGROUND * EXPERIENCE IN MARKETING OPERATIONS, BUSINESS ADMINISTRATION, PROJECT COORDINATION, OR A SIMILAR ROLE SUPPORTING A FAST-PACED, CROSS-FUNCTIONAL TEAM. * EXPERIENCE COORDINATING BUDGETS, INVOICES, PURCHASE ORDERS, VENDORS, AND ACCURATE DATA WITHIN AN ERP OR COMPARABLE BUSINESS SYSTEM IS PREFERRED. * EXPERIENCE IN CONSUMER-PACKAGED GOODS OR RETAIL IS DESIRABLE, PARTICULARLY IN A MARKETING, SALES, OR COMMERCIAL ENVIRONMENT. COMPENSATION AND WORK ARRANGEMENT * THE BASE SALARY RANGE FOR THIS OPPORTUNITY IS $70,000–$80,000, PLUS A 10% BONUS/BENEFITS AND THREE WEEKS PAID VACATION. * THIS ROLE IS BASED OUT OF OUR HQ IN RICHMOND, BC; WITH EMPLOYEES WORKING IN THE OFFICE MONDAY THROUGH THURSDAY AND REMOTELY ON FRIDAYS.

What you’ll do

Requirements

Candidates should have experience in marketing operations, business administration, or project coordination within a fast-paced environment. Proficiency in managing budgets, ERP systems, and cross-functional team support is highly preferred.