Manager, Payroll & Finance Operations

Job summary

Duties, Responsibilities, Authority, and Accountabilities People Leadership • Leads, develops, and mentors direct reports across payroll, AP, and AR functions, fostering a high-performance and collaborative team culture. • Responsible for performance management, goal setting, and ongoing coaching of direct reports. • Supports recruitment and onboarding of finance staff as required. • Identifies training needs and opportunities for team development. Payroll • Accountable for the full payroll cycle, including processing, payroll accounting, general ledger recording, and reconciliations. • Res…

Job details

Duties, Responsibilities, Authority, and Accountabilities People Leadership • Leads, develops, and mentors direct reports across payroll, AP, and AR functions, fostering a high-performance and collaborative team culture. • Responsible for performance management, goal setting, and ongoing coaching of direct reports. • Supports recruitment and onboarding of finance staff as required. • Identifies training needs and opportunities for team development. Payroll • Accountable for the full payroll cycle, including processing, payroll accounting, general ledger recording, and reconciliations. • Responsible for accurate and timely regulatory reporting and remittances, including T4s, CRA, WorkSafeBC, employee pension plan, and employee medical plan filings. • Ensures accurate administration of all payroll earnings and deductions, including CPP, EI, income tax, pension contributions, benefits, and other voluntary or involuntary deductions. • Coordinates with People & Wellbeing (P&W) to ensure timely and accurate payroll setup for new hires, employee changes, absences, and terminations. • Partners with PaW and other Finance teams to manage compensation events including PRP, terminations, leaves, retroactive adjustments, and incentives, ensuring correct financial treatment. • Oversees year-end payroll system roll-over and all associated year-end requirements. • Serves as the primary escalation point for payroll issues and discrepancies. Accounts Payable • Accountable for the end-to-end AP function, including accurate and timely processing of invoices, vendor payments, expense reports, corporate credit cards, and PO support. • Responsible for monthly vendor statement reconciliations, payables sub-ledger integrity, and maintaining a complete and accurate audit trail in the general ledger. • Coordinates with management teams, purchasers, and vendors to resolve discrepancies and issues in a timely manner. • Serves as the primary escalation point for AP issues and process exceptions. Accounts Receivable • Accountable for accurate and timely invoicing and collections, ensuring alignment with customer contracts and prompt resolution of discrepancies. • Responsible for AR reconciliations and maintaining a complete and accurate audit trail in the general ledger; keeps management informed of outstanding items and collection risks. • Coordinates with management teams and customers to investigate and resolve billing issues and misunderstandings. • Serves as the primary escalation point for AR issues and process exceptions. Reporting & Analysis • Owns the operational finance month-end and annual close process, ensuring all transactions are recorded, reconciliations are completed on schedule, accruals are posted, and outstanding items are resolved or escalated promptly. • Monitors for errors and discrepancies across all operational finance streams; investigates root causes and ensures corrective action is taken. • Provides timely financial insights and ad hoc analysis to support business decision-making. • Supports filing of government remittances and tax filings to comply with Nation, municipal, provincial, and federal requirements. • Identifies and leads process improvement and automation initiatives across operational finance functions, with a focus on efficiency, accuracy, and scalability. • Stays current with relevant systems (NetSuite, UKG) and proactively recommends enhancements to workflows and reporting. Controls & Policy • Responsible for ensuring all operational finance activities are conducted in accordance with established policies, procedures, and internal controls. • Proactively identifies gaps in the control environment and leads the development or update of finance policies as needed across AP, AR, payroll, and expense management. • Acts as the operational steward of internal controls, ensuring team compliance and continuously strengthening the control environment Other • Perform other duties as required. Reporting Responsibilities and Authorities from Supervisor • Reports to the Controller Knowledge, Skills, and Experience • Bachelor's degree in accounting, Business Administration, or relevant experience; a CPA designation is required. • 5 years of work experience in Payroll • Experience with financial reporting requirements • Ability to lead, recruit and mentor a team of accounting and finance professionals • Experience using financial systems and software, including NetSuite, UKG, or similar. • Professional, adaptable communication style with strong interpersonal skills and the ability to influence others and lead by positive example. • Must be a goal-oriented accounting professional who can show a sense of urgency with good attention to detail. • High level of emotional intelligence, patience, and integrity. • Maintains composure in high-pressure situations. • Able to communicate complex information to stakeholders in a meaningful way. • Resourceful and organized with excellent time management abilities. • Able to deliver challenging information tactfully and diplomatically when needed. Acts ethically and handles sensitive information with confidentiality. • Experience with change management, and project management. • Good organizational and time-management skills. • Strong team player with solid communication skills. • Willingness to be flexible and adaptable to changing priorities. • Strong multi-tasking and organization skills. • Ability to set and manage priorities to meet deadlines. • Proficient in MS Office software (Excel, Word, and Outlook). • Experience working with First Nations is an asset. Special Requirements • Willing to work additional hours as required. Working Conditions • Office work (prolonged sitting)

What you’ll do

Leads and manages the full cycle of payroll, accounts payable, and accounts receivable functions while overseeing the operational finance month-end and annual close. Responsible for ensuring regulatory compliance, maintaining internal controls, and driving process automation across finance operations.

Requirements

Requires a Bachelor's degree in accounting or business and a CPA designation, with at least 5 years of experience in payroll. Must possess strong leadership skills and proficiency in financial systems such as NetSuite and UKG.

Listed skills

• collaborative · Preferred
• Recruitment · Preferred
• Leadership · Preferred
• staff · Preferred
• People leadership · Preferred
• management · Preferred
• Process · Preferred
• Reporting · Preferred
• Payroll · Preferred
• Coaching · Preferred
• Accounting · Preferred
• Onboarding · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Payroll Processing
• Accounts Payable
• Accounts Receivable
• Financial Reporting
• People Leadership
• General Ledger Reconciliation
• Regulatory Reporting
• Process Improvement
• Internal Controls
• NetSuite
• UKG
• CPA Designation
• Change Management
• Project Management
• MS Excel
• Stakeholder Communication