Opens LinkedIn
- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
Job summary
Provide accurate parts support to customers, technicians, and internal teams while coordinating daily workflow, inventory, ordering, returns, warranties, pricing, and invoicing. Support sales goals and department safety and organization by mentoring team members and working closely with the Parts Manager.
Job details
At Nelson Motors and Equipment, we're proud to be a trusted partner in our agricultural and acreage communities since 1959. Our customers count on us for reliable parts, dependable service, expert support, backed by strong relationships, practical expertise and genuine appreciation for our customers and communities. We are looking for a Parts Lead to support the day-to-day operation of our Parts departments at each of our locations in Avonlea, Radville, Estevan, Oxbow and Redvers. This hands-on role is ideal for an experienced parts professional who enjoys helping customers, coordinating workflow, mentoring team members, and keeping inventory and parts processes running smoothly. About The Role As a Parts Lead, you will support customers, technicians, and internal teams with accurate parts service while helping coordinate daily workflow, inventory processes, ordering, returns, warranties, pricing, and invoicing. You will support parts sales by identifying customer needs, recommending suitable parts and related products, promoting seasonal programs when appropriate, and following up to support department sales goals. Working closely with the Parts Manager, you will help keep the department organized, customer-focused, and operating safely while coaching and supporting team members. For you to be considered for an interview you have the following qualifications: Strong parts and machinery knowledge, with John Deere agriculture experience considered a strong asset. 3–5 years of parts experience in a dealership, agriculture, equipment, automotive, trucking, or related environment. Experience with parts operations, inventory practices, customer service, business systems, and John Deere computer applications. A practical, organized, team-oriented approach, with coaching, mentoring, or team-building experience considered an asset. A valid driver's licence, forklift experience or willingness to obtain certification, and willingness to live within 50 km of the location. For You To Be Successful In This Role You Put customers first by providing timely, accurate, and professional parts support, including clear communication with customers, technicians, vendors, co-workers, and other departments. Stay organized and accurate while balancing counter service, inventory tasks, business systems, team mentoring, and daily workflow priorities. Lead by example with a positive, hands-on approach, coaching team members, sharing knowledge, reinforcing processes, and supporting a safe, accountable Parts department. Use strong parts knowledge, equipment familiarity, inventory practices, and agriculture awareness to support accurate service and practical solutions for customers. Take ownership of your work, follow through on commitments, identify issues, and thrive on exceeding expectations, including working extended hours and some weekends when needed. Why Join Nelson Motors and Equipment? In addition to an hourly wage, there is an attractive quarterly and annual incentive; group benefits, health spending account, increasing matched pension; footwear and cell phone allowances; tuition for schooling towards the trade. Nelson Motors and Equipment is a family owned, 5 location John Deere agricultural dealership in business since 1959. The family owners are actively involved in the day-to-day operations and strive to know their employees on a first name basis. We recognize work anniversaries and have an active social club. We value commitment, honesty, appreciation, motivation, and partnerships. Supporting community is important to us as is employee development and training opportunities. By joining Nelson Motors and Equipment, you can be assured of a close-knit, casual, yet hard-working environment. Ready to apply? If you're a motivated parts professional who takes pride in service, accuracy, and teamwork, we'd like to hear from you. Through our online company application portal, send us your cover letter and resume that outlines how your background fits this position. If you send by email, you risk the application being missed.
What you’ll do
Provide accurate parts support to customers, technicians, and internal teams while coordinating daily workflow, inventory, ordering, returns, warranties, pricing, and invoicing. Support sales goals and department safety and organization by mentoring team members and working closely with the Parts Manager.
Requirements
Requires 3–5 years of parts experience in a dealership, agriculture, equipment, automotive, trucking, or related environment, along with strong parts and machinery knowledge and familiarity with inventory practices, customer service, business systems, and John Deere applications. A valid driver's licence and willingness to live within 50 km of the location are required; forklift experience or willingness to obtain certification is also expected.
Benefits
- Quarterly and Annual Incentives
- Group Benefits
- Health Spending Account
- Matched Pension
- Footwear Allowance
- Cell Phone Allowance
- Tuition Support
- Employee Development and Training Opportunities
Listed skills
- Inventory management · Preferred
- Customer service · Preferred
- Forklift operation · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Parts and Machinery Knowledge
- John Deere Agriculture Experience
- Parts Operations
- Inventory Management
- Customer Service
- Parts Ordering
- Returns and Warranty Processing
- Pricing and Invoicing
- Sales Support
- Workflow Coordination
- Team Coaching and Mentoring
- Business Systems
- John Deere Computer Applications
- Organization and Accuracy
- Forklift Operation
- Safety Practices
Job areas
- Agriculture
- Sales
- Customer Service & Support
- Management & Leadership
- Logistics
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