Solutions Engineer

Job summary

Provide engineering and product support for service projects, including design tasks, calculations, technical reviews, equipment training, and site audits. Support and lead installation and commissioning work, identify equipment and process improvement opportunities, and coordinate with Service and Engineering teams while maintaining client relationships.

Job details

Solutions Engineer Location: Montreal, QC Opportunity Highlights Work with a world-class provider of engineered equipment Be part of a growing, collaborative team Friendly, focused, and professional working environment About the Role Our client is seeking an experienced and professional Solutions Engineer to join their expanding North America operations. This role requires strong mechanical aptitude and the ability to provide high-quality engineering and product support both on-site and remotely. The Solutions Engineer will proactively identify service-related business opportunities while building and maintaining strong client relationships. As a global provider of innovative engineered equipment, aftermarket parts, and services, the client supports the mining, resources, and bulk materials handling industries internationally. This role offers the opportunity to contribute to the delivery of reliable, high-performance solutions within a technically driven environment. Key Responsibilities Respond to engineering service requests, primarily supporting the service team, including basic drafting/design tasks and engineering calculations Conduct high-level and detailed engineering reviews of service jobs and projects as required Prepare and deliver equipment training programs for clients and end-users in both classroom (theoretical) and on-site (practical) settings Participate in and, where required, lead or supervise on-site installation and commissioning activities Perform site equipment audits and prepare associated technical reports Identify opportunities for process improvements or equipment upgrades, including calculations and redline drawings to support implementation Assist in the development, review, and verification of detailed scopes of work for service-related projects Act as a liaison between the Service and Engineering teams to support continuous improvement initiatives Ensure accurate, timely, and high-quality submission of site service, installation, and commissioning reports About You Bachelor of Engineering (Mechanical) or equivalent tertiary qualification Minimum of 2–3 years’ post-qualification experience in a similar engineering role, ideally within a service-focused environment Strong written and verbal communication skills High attention to detail with a strong focus on accuracy and quality Demonstrated mechanical aptitude with the ability to diagnose, troubleshoot, and resolve technical, mechanical, and hydraulic issues Proven experience with mechanical equipment installation and commissioning Intermediate proficiency in Microsoft Office applications Willingness and ability to travel domestically and internationally without restriction Why Join the Client Established, globally operating original equipment manufacturer with decades of industry experience Opportunity to work within a growing and dynamic team Professional, flexible, and informal working environment that supports a healthy work–life balance

What you’ll do

Provide engineering and product support for service projects, including design tasks, calculations, technical reviews, equipment training, and site audits. Support and lead installation and commissioning work, identify equipment and process improvement opportunities, and coordinate with Service and Engineering teams while maintaining client relationships.

Requirements

Requires a bachelor's degree in Mechanical Engineering or an equivalent tertiary qualification and 2–3 years of relevant post-qualification experience. Candidates should have strong mechanical aptitude, experience with equipment installation and commissioning, effective communication and attention to detail, intermediate Microsoft Office skills, and the ability to travel domestically and internationally without restriction.

Listed skills

• Technical Reporting · Preferred
• Microsoft Office · Preferred
• Client Relationship Management · Preferred
• Process Improvement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Mechanical Engineering
• Engineering Calculations
• Drafting And Design
• Engineering Reviews
• Equipment Training
• Installation And Commissioning
• Equipment Audits
• Technical Reporting
• Process Improvement
• Scope Of Work Development
• Mechanical Troubleshooting
• Hydraulic Troubleshooting
• Client Relationship Management
• Microsoft Office
• Technical Communication
• International Travel

Job areas

• Engineering
• Manufacturing
• Customer Service & Support

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