Logistics Support Executive
Provide day-to-day technical support for IT equipment and systems within distribution and fulfillment centers. Manage Level 1 and Level 2 incidents, maintain technology asset inventory, and coordinate with third-party vendors for data center maintenance.
- On-site
- Calgary, AB
- Posted Aug 28, 2026
- Apply by Sep 27, 2026
- 1 position
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Job summary
Role: Logistics Support Executive Location: CALGARY, ALBERTA (Onsite) Job Description: The Junior Technology Logistics Support Associate provides day-to-day technical support for technology equipment and systems within the logistics environment. This role serves as the first point of contact for IT-related incidents and service requests| ensuring timely resolution of technical issues to support business operations. The position also assists with system installations| monitors data center infrastructure| coordinates with internal and third-party support teams| and maintains inventory of technology assets. Key Responsibilities Provide day-to-day technical support for IT equipment and systems within the logistics environment. Serve as the first point of contact for Distribution Center (DC) and Fulfillment Center (FC) associates requiring IT assistance. Receive| track| troubleshoot| and resolve Level 1 and Level 2 incidents and service requests through walk-up support and ticketing systems. Escalate complex issues to global support teams and subject matter experts when required. Support and maintain Microsoft Windows 10/11 operating systems and Microsoft 365 applications. Assist with the installation| configuration| and deployment of new technology systems and services. Monitor data center alarms and coordinate maintenance activities with third-party vendors| SSC| and Global Technology teams. Support network connectivity| including Wi-Fi and Virtual Desktop Infrastructure (VDI) environments. Provide first-level preventive and corrective support for office printers and peripheral devices. Act as a communication liaison between operations teams and technology support groups to ensure timely issue resolution. Manage and maintain technology asset inventory| including equipment tracking and lifecycle activities. Support planned outages| upgrades| and continuous improvement initiatives while performing other assigned duties.
What you’ll do
Provide day-to-day technical support for IT equipment and systems within distribution and fulfillment centers. Manage Level 1 and Level 2 incidents, maintain technology asset inventory, and coordinate with third-party vendors for data center maintenance.
Requirements
The role requires the ability to troubleshoot Windows operating systems, Microsoft 365, and network connectivity. Candidates should be capable of serving as the first point of contact for IT issues and managing hardware lifecycles.
Listed skills
- Incident ManagementPreferred
- Microsoft 365Preferred
- Technical SupportPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Technical Support
- Incident Management
- Microsoft Windows 10/11
- Microsoft 365
- System Installation
- Data Center Monitoring
- Network Connectivity
- Wi-Fi Support
- VDI
- Asset Inventory Management
- Ticketing Systems
- Hardware Troubleshooting
Job areas
- Technology
- Logistics
- Customer Service & Support
- Retail
Additional details
- Minimum experience
- 0+ years
- Apply by
- Sep 27, 2026
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Associate
- Application method
- Direct apply is available