ServiceNow Architect

Job Title: ServiceNow Enterprise Architect Location: Ottawa, ON – East End (100% Onsite, 5 Days/Week) Employment Type: Contract Security Clearance: Valid Secret-level clearance required at time of submission About the Role NetworkPedia is seeking an experienced ServiceNow Enterprise Architect for an onsite government engagement in Ottawa. The successful candidate will provide enterprise-level ServiceNow architecture leadership, translating business outcomes into scalable technical solutions while maintaining alignment with ServiceNow out-of-the-box capabilities and upgradeability. Key Responsibilities Translate business requirements and outcomes into ServiceNow technical architecture and designs. Define and establish ServiceNow development and architecture standards. Review and validate solution architecture and technical designs. Provide architectural guidance for ServiceNow integrations. Drive alignment with Common Service Data Model (CSDM) standards. Provide expertise around ServiceNow Discovery and CMDB. Maintain alignment with Out-of-the-Box (OOTB) ServiceNow capabilities to preserve platform upgradeability. Guide technical teams on scalable and sustainable ServiceNow implementation practices. Mandatory Skills & Qualifications 8+ years of ServiceNow enterprise architecture experience. Deep expertise with ServiceNow CSDM, CMDB and Discovery. Strong ServiceNow integration architecture experience. Experience designing solutions with an emphasis on OOTB alignment and platform upgradeability. Strong experience establishing development and architecture standards. Ability to translate business outcomes into enterprise-level technical designs. Must currently hold a valid Government of Canada Secret-level security clearance. Must be able to work onsite 5 days/week in Ottawa's East End. Required Certifications Candidates must have: ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) CIS – CMDB CIS – Security Operations OR Vulnerability Response About NetworkPedia NetworkPedia is a certified women-owned technology and talent solutions company, providing IT infrastructure, cybersecurity, managed services, and specialized recruitment across North Americas and beyond. Our mission is to empower organizations with secure, scalable, and innovative technology while building inclusive teams that reflect the communities we serve. As a trusted partner, we deliver expertise across networking, cloud, IT service management, and security operations, along with staffing solutions for niche technology roles. We are committed to diversity, equity, and inclusion (DEI) in all our hiring practices and ensure that our opportunities are open to all qualified applicants, without discrimination on the basis of age, gender, race, ethnicity, religion, sexual orientation, or disability. How to Apply Apply directly via LinkedIn Easy Apply. All applications are routed to our central recruitment email: [email protected]

The role involves translating business outcomes into scalable ServiceNow technical architectures while ensuring alignment with out-of-the-box capabilities. The architect will define development standards and provide guidance on integrations, CSDM, and CMDB implementation.

Candidates must have over 8 years of ServiceNow architecture experience and hold a valid Government of Canada Secret-level security clearance. Required certifications include CSA, CAD, CIS-CMDB, and either CIS-Security Operations or Vulnerability Response.

Identified from the job description. Confirm important requirements above.

• ServiceNow Enterprise Architecture
• CSDM
• CMDB
• ServiceNow Discovery
• Integration Architecture
• Out-of-the-Box (OOTB) Alignment
• Technical Design
• Platform Upgradeability
• Development Standards
• Secret-level Security Clearance

• Technology
• Software
• Consulting
• Government & Public Sector
• Management & Leadership

Minimum education

Professional degree

Minimum experience

10+ years

Apply by

Sep 3, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level

Application method

Direct apply is available