Community Support Worker

Location: Calgary, AB Schedule: 20 Hours/Week | Monday to Friday | 12:00 PM – 4:00 PM Position Type: Permanent Salary: $21.00 – $23.00 per hour Make a Difference Every Day New Age Services Inc. is seeking a compassionate and dedicated Community Disability Practitioner to support individuals with diverse abilities and complex needs in community and residential settings. This is a rewarding opportunity for someone who is passionate about empowering people to live meaningful, independent, and inclusive lives. Please Note: Due to the personal care and safety needs of some individuals receiving support, this position requires a female support worker. Who You'll Be Supporting You will work directly with individuals who may experience: Autism Spectrum Disorder (ASD) Developmental Disabilities Mental Health Challenges Schizophrenia Complex Behaviors Substance Use (Harm Reduction Approach) Trauma Histories Communication Barriers Medically Fragile Conditions Our approach is person-centered, trauma-informed, and culturally responsive, promoting dignity, choice, inclusion, and quality of life. Key Responsibilities Support individuals with daily living activities, community participation, recreation, and employment goals. Implement and monitor individualized service plans. Respond to behavioral, emotional, and personal support needs using trauma-informed practices. Maintain accurate and timely documentation in accordance with agency policies and provincial standards. Collaborate with families, guardians, healthcare professionals, and interdisciplinary teams. Promote independence, self-advocacy, and meaningful community inclusion. Non-Negotiable Requirements To be considered for this position, candidates must: Hold a valid Alberta Class 5 Driver’s License. Have access to a reliable vehicle. Maintain a minimum of $2,000,000 liability vehicle insurance by the time of hire. Be comfortable swimming or willing to enter a pool while wearing a life jacket to support individuals during aquatic activities. Be comfortable working around pets and animals, including dogs and cats, in home and community environments. Qualifications & Skills Diploma or Degree in Disability Studies, Social Work, Psychology, Human Services, or a related field. Equivalent education and experience may be considered. Internationally completed education may require a WES or IQAS assessment. Experience supporting individuals with developmental disabilities is an asset. Strong communication, teamwork, and problem-solving skills. Current certifications in First Aid/CPR, Non-Violent Crisis Intervention (NVCI), APRP, Medication Administration, Positive Behaviour Support (PBS), Food Safety, or related training (or willingness to obtain). Clear Criminal Record Check including Vulnerable Sector Search (or willingness to obtain). Intermediate computer skills. Why Join New Age Services? Competitive Benefits & Perks Shift Differentials: Additional $0.25–$0.50 per hour for eligible evening and weekend shifts. Cost-Shared Health & Dental Benefits: Available after successful completion of the 3-month probationary period. Paid Time Off: 4% vacation pay plus 6 flex days after 3 months of employment. Mileage Reimbursement: For approved client-related travel. Employee Assistance Program (EAP): Confidential support for mental health, financial wellness, and more. Health & Lifestyle Spending Account: Available after 2 years of employment. Professional Development: Ongoing training, mentorship, and career advancement opportunities. Supportive Team Culture: Work with a collaborative team that values respect, diversity, and inclusion. Meaningful Work: Make a positive impact in the lives of individuals and communities every day.

Support individuals with daily living activities, community participation, and employment goals while implementing individualized service plans. Maintain accurate documentation and collaborate with interdisciplinary teams to promote independence and trauma-informed care.

Candidates must hold a valid Alberta Class 5 Driver’s License, have access to a reliable vehicle, and be comfortable working in aquatic and pet-friendly environments. A diploma or degree in a related field is required, along with the ability to obtain necessary certifications like First Aid and NVCI.

• Shift differentials • Health benefits • Dental benefits • Vacation pay • Flex days • Mileage reimbursement • Employee assistance program • Health and lifestyle spending account • Professional development

• First AidPreferred

Identified from the job description. Confirm important requirements above.

• Disability support
• Trauma-informed care
• Crisis intervention
• Medication administration
• Behavioral support
• Communication
• Teamwork
• Problem-solving
• Documentation
• First aid
• CPR
• Food safety
• Person-centered care
• Community inclusion
• Computer skills
• Self-Advocacy
• Time Off Management
• Cardiopulmonary Resuscitation (CPR) Certification
• First Aid Certification
• Valid Driver's License
• Cultural Responsiveness
• Compassion
• Autism Spectrum Disorders
• Mental Health
• Social Work
• Computer Literacy
• Crisis Intervention
• Developmental Disabilities
• Employee Assistance Programs
• Food Safety And Sanitation
• Psychology
• Human Services
• Problem Solving
• Medication Administration
• Mentorship
• Personal Care
• Positive Behavior Support
• Schizophrenia
• Trauma Care

• Social Services
• Healthcare
• Community Support Worker
• Caregiver / Personal Care Aide
• Companions and Valets
• Personal Care Aides
• Home Health and Personal Care Aides

Minimum education

Professional degree

Minimum experience

0+ years

Posting language

English

Working hours

20 hours per week