Advanced Product Quality Planning Technician

New Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure development through NFI Infrastructure Solutions™, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available at www.newflyer.com. POSITION SUMMARY The Advanced Product Quality Planning Technician will oversee quality planning for all bus builds, ensuring actions are taken to prevent defects before line entry. This includes tracking progress through an issues matrix and collaborating with CPM, Manufacturing, Engineering, Quality, and customers during preproduction meetings. The role also ensures alignment on New Flyer Testing and Product Quality specifications with customers before line entry. WHAT YOU WILL DO: Oversee Advanced Quality Planning function for their plant Investigate and review all relevant information in preparation for upcoming builds of high-risk customers/contracts Assist/conduct training to Production/QA on process/testing implementation changes Lead/support plant cross functional teams through the Manufacturing Readiness Assessment and develop the open issues matrix Attend Pre-production meetings and present the New Flyer Quality system presentations to customers Work with various manufacturing groups to organize and implement recommendations or process/testing changes in order to comply with contractual requirements Assist/conduct training to Production/QA on process/testing implementation changes Develop initial in-process inspection plan for Live Bus Additional responsibilities as needed WHAT YOU NEED TO BE SUCCESSFUL: Diploma in quality control, or quality management 5 years’ experience in a manufacturing environment with focus on quality, corrective and preventative action Effective critical thinking, problem solving, communication, and organizational skills Knowledge of quality control, manufacturing, production and product knowledge and customer relations Strong presentation skills; ability to conduct meetings with customers and various levels of the Organization Experience with data analysis and root cause analysis Proficiency in Oracle operations considered an asset\ Ability to read blueprints and determine design requirements form related specification This position requires 20% travel OUR WHY: We exist to move people. Our mission is to design, deliver, and support market-leading bus and motor coach solutions that are safe, accessible, efficient, and reliable. NFI Group | We Move People - YouTube Leveraging 450 years of combined experience, NFI is leading the electrification of mass mobility around the world. With zero-emission buses and coaches, infrastructure, and technology, NFI meets today’s urban demands for scalable smart mobility solutions. Together, NFI is enabling more livable cities through connected, clean, and sustainable transportation. News and information is available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, nfi.parts, www.alexander-dennis.com, arbocsv.com, and carfaircomposites.com. WHY JOIN US: Be a part of a team leading the world’s electrification of mass mobility Competitive Wages and comprehensive benefit package with Immediate benefit eligibility Paid holidays and vacation Passionate about creating a better product, a better workplace, and a better world Inclusive workplace culture that values and empowers team members. On-the-job training in a continuous learning environment (we’ve invested 10.9 million in 2023) Advancement opportunities within our family of companies New Flyer is an equal opportunity employer. We celebrate diversity, ensure equitable experiences and are committed to creating an inclusive environment reflective of the communities we operate. Accommodations are available at all stages of the recruitment process, at the candidates’ request.

The Advanced Product Quality Planning Technician oversees quality planning for bus builds to prevent defects before line entry. They lead cross-functional teams through manufacturing readiness assessments and collaborate with various departments to ensure compliance with contractual requirements.

Candidates must possess a diploma in quality control or management and at least 5 years of experience in a manufacturing environment. Proficiency in data analysis, root cause analysis, and the ability to interpret blueprints are essential for this role.

• Competitive wages • Comprehensive benefit package • Immediate benefit eligibility • Paid holidays • Paid vacation • On-the-job training • Advancement opportunities

• Problem solvingPreferred
• Data analysisPreferred
• Quality ControlPreferred
• CommunicationPreferred
• Root Cause AnalysisPreferred
• Critical ThinkingPreferred

Identified from the job description. Confirm important requirements above.

• Quality control
• Quality management
• Corrective and preventative action
• Critical thinking
• Problem solving
• Communication
• Organizational skills
• Data analysis
• Root cause analysis
• Blueprint reading
• Customer relations
• Presentation skills
• Manufacturing processes
• Oracle operations
• Product Knowledge
• Continuous Development
• Workplace Inclusivity
• Organizational Skills
• Planning
• Quality Management Systems
• Advanced Product Quality Planning
• Data Analysis
• Customer Relationship Management
• Corrective And Preventive Action (CAPA)
• Critical Thinking
• Leadership
• Scalability
• Problem Solving
• Manufacturing Engineering
• Operations
• Presentations
• Product Lining
• Quality Management
• Safety Assurance
• Team Leadership
• Product Quality (QA/QC)
• Root Cause Analysis
• Quality Control

• Manufacturing
• Engineering
• Transportation
• Advanced Product Quality Planning Engineer
• Quality Technician (General)
• Product Graders and Testers (except Foods and Beverages)
• Inspectors, Testers, Sorters, Samplers, and Weighers

Minimum education

Professional degree

Minimum experience

5+ years

Posting language

English

Working hours

40 hours per week