Quality Assurance Administrator

Job summary

The Quality Assurance Administrator provides administrative and clerical support to the Quality Assurance Department by maintaining accurate quality records and documentation. This role also involves monitoring quality data, generating performance reports, and supporting continuous improvement initiatives across facilities.

Job details

New Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure development through NFI Infrastructure Solutions™, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available at www.newflyer.com. POSITION SUMMARY The Quality Assurance Administrator provides administrative and clerical support to the Quality Assurance Department. This role is responsible for maintaining accurate quality records, tracking and reporting quality data, and supporting quality initiatives to help ensure departmental objectives are achieved and continuous improvement efforts are successful. WHAT YOU WILL DO: Maintain and oversee quality records, documentation, and reporting systems. Monitor and analyze quality data, trends, and performance metrics. Generate and distribute quality and production performance reports. Investigate quality-related issues through data analysis and records review. Support quality initiatives, audits, and continuous improvement activities. Coordinate documentation, reporting, and information sharing across multiple facilities. Administer quality systems, files, and departmental resources. Ensure the accuracy, consistency, and integrity of quality documentation and data. Provide administrative and clerical support to the Quality Assurance team. WHAT YOU NEED TO BE SUCCESSFUL: Post-secondary education in Business Administration, Office Administration or related field Previous experience in an administrative, clerical or office support role Experience maintaining records, reports, and data in a fast-paced environment is an asset Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint). Strong analytical, organizational, and problem-solving skills. Excellent attention to detail and accuracy. Effective communication and interpersonal skills. Ability to manage multiple priorities and meet deadlines. Ability to work independently and as part of a team. Up to 10% travel within North America OUR WHY: We exist to move people. Our mission is to design, deliver, and support market-leading bus and motor coach solutions that are safe, accessible, efficient, and reliable. NFI Group | We Move People - YouTube Leveraging 450 years of combined experience, NFI is leading the electrification of mass mobility around the world. With zero-emission buses and coaches, infrastructure, and technology, NFI meets today’s urban demands for scalable smart mobility solutions. Together, NFI is enabling more livable cities through connected, clean, and sustainable transportation. News and information is available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, nfi.parts, www.alexander-dennis.com, arbocsv.com, and carfaircomposites.com. WHY JOIN US: Be a part of a team leading the world’s electrification of mass mobility Competitive Wages and comprehensive benefit package with Immediate benefit eligibility Paid holidays and vacation Passionate about creating a better product, a better workplace, and a better world Inclusive workplace culture that values and empowers team members. On-the-job training in a continuous learning environment (we’ve invested 10.9 million in 2023) Advancement opportunities within our family of companies New Flyer is an equal opportunity employer. We celebrate diversity, ensure equitable experiences and are committed to creating an inclusive environment reflective of the communities we operate. Accommodations are available at all stages of the recruitment process, at the candidates’ request.

What you’ll do

The Quality Assurance Administrator provides administrative and clerical support to the Quality Assurance Department by maintaining accurate quality records and documentation. This role also involves monitoring quality data, generating performance reports, and supporting continuous improvement initiatives across facilities.

Requirements

Candidates must have post-secondary education in Business Administration, Office Administration, or a related field. Previous experience in an administrative or clerical role and proficiency in Microsoft Office Suite are required.

Benefits

• Competitive wages • Comprehensive benefit package • Paid holidays • Paid vacation • On-the-job training • Advancement opportunities

Listed skills

• Time management · Preferred
• Problem solving · Preferred
• Administrative Support · Preferred
• interpersonal skills · Preferred
• Attention to detail · Preferred
• Data analysis · Preferred
• Microsoft Excel · Preferred
• Reporting · Preferred
• Microsoft Word · Preferred
• Communication Skills · Preferred
• Microsoft Office Suite · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative support
• Clerical support
• Data analysis
• Quality records management
• Reporting
• Microsoft Office Suite
• Excel
• Word
• PowerPoint
• Analytical skills
• Organizational skills
• Problem-solving
• Attention to detail
• Communication skills
• Interpersonal skills
• Time management
• Business Metrics
• Continuous Development
• Workplace Inclusivity
• Office Administration
• Performance Reporting
• Ability To Meet Deadlines
• Effective Communication
• Microsoft Excel
• Data Analysis
• Auditing
• Business Administration
• Clerical Works
• Continuous Improvement Process
• Leadership
• Scalability
• Information Sharing
• Interpersonal Communications
• Problem Solving
• Microsoft Office
• Performance Metric
• Microsoft PowerPoint
• Product Lining
• Quality Assurance
• Team Leadership
• Detail Oriented

Job areas

• Administrative
• Manufacturing
• Transportation
• Quality Assurance Administrator
• Quality Assurance Specialist
• Product Graders and Testers (except Foods and Beverages)
• Inspectors, Testers, Sorters, Samplers, and Weighers