Administrative Support Specialist - Human Resouces Department

Job summary

Provide administrative support to the Human Resources Director, including welcoming visitors, handling inquiries, coordinating calendars and meetings, and preparing correspondence and reports. Maintain confidential HR records and support employee processes, departmental activities, events, and related invoices and supplies.

Job details

ADMINISTRATIVE SUPPORT SPECIALIST (OFFICE AGENT CLASS I) OPPORTUNITY As an Administrative Support Specialist (Office Agent Cl l), you will support the Director of Human Resources and serve as a welcoming point of contact for employees, schools, centres and external partners. You will balance day-to-day requests with accurate, confidential administrative work that helps the department deliver timely service. DAILY TASKS Welcome visitors and respond to calls and messages; answer routine questions, direct complex matters to the right person and coordinate the Director’s calendar. Draft, format and proofread correspondence, reports, agendas and confidential materials; gather information and prepare meeting documents. Maintain organized electronic and paper records, spreadsheets and HR information; check documents for completeness and follow up when details are missing. Coordinate committee meetings and HR activities, including scheduling, materials, minutes and follow-up. Support HR processes such as employee files, appointments and leaves, judicial record documentation, grievance tracking and departmental forms. Help organize employee recognition events, workshops and other activities, and process related invoices, expenses and supplies. WHY DOES THIS ROLE MATTER? Your work will help employees receive clear information, support school and centre teams, and give the HR department reliable coordination when deadlines and priorities shift. If you enjoy helping people and bringing order to complex administrative work, we would like to hear from you. Your Qualifications You hold a Diploma of Vocational Studies in a specialty appropriate for the class of employment, a Secondary School Diploma or a diploma or an attestation of studies recognized as equivalent by the competent authority. What You Bring Confidence with office software, records, spreadsheets and written correspondence; strong organization, accuracy and follow-through. A calm, professional approach to competing requests and sensitive information, with clear communication and sound judgment. Ability to work in English and French, including preparing English-to-French correspondence, is valuable for the duties described. WORK SCHEDULE: 35 hours per week - Monday to Friday 08:00- 16:00 EFFECTIVE DATE: Immediately until June 30, 2027, or the return of the person being replaced. “Comme employeur, la commission scolaire New Frontiers souscrit au principe de l’égalité d’accès à l’emploi et valorise la diversité au sein de son effectif en encourageant toutes les candidates et tous les candidats qualifiés à présenter une demande. Nous nous sommes engagés à créer un processus de sélection et un milieu de travail inclusifs et équitables.” “The New Frontiers School Board is an equal opportunity employer and values diversity in its workforce, encouraging all qualified applicants to apply. We are committed to developing inclusive, barrier-free selection processes and work environments.” Le Service des ressources humaines - Human Resources Department

What you’ll do

Provide administrative support to the Human Resources Director, including welcoming visitors, handling inquiries, coordinating calendars and meetings, and preparing correspondence and reports. Maintain confidential HR records and support employee processes, departmental activities, events, and related invoices and supplies.

Requirements

A vocational diploma in a relevant specialty, a secondary school diploma, or an equivalent recognized credential is required. The role calls for office software and records skills, strong organization and accuracy, professional handling of sensitive information, clear communication, and the ability to work in English and French.

Listed skills

• Customer service · Preferred
• document preparation · Preferred
• Organization · Preferred
• Communication · Preferred
• Accuracy · Preferred
• Bilingual communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Office Software
• Records Management
• Spreadsheet Management
• Written Correspondence
• Organization
• Accuracy
• Follow-Through
• Communication
• Confidentiality
• Judgment
• Calendar Coordination
• Meeting Coordination
• Document Preparation
• Customer Service
• Invoice Processing
• Bilingual Communication

Job areas

• Administrative
• Human Resources
• Education
• Customer Service & Support

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