Warehouse Operations Lead

Overview The Warehouse Operations Lead has general responsibility to assist in coordinating and supervising all warehouse activities on a daily basis. Under the direction of the Operations Supervisor, this position is responsible for directing work assignments in a manner consistent with company service and cost objectives. Responsibilities Work closely with shift leadership to accomplish shift goals Oversees and coordinates warehouse processes such as receiving, put away, picking, and loading of products. Directs work assignments to employees Provide daily hands-on support in Material Handling and Forklift responsibilities Drives compliance with safety, quality, and productivity goals in support of warehouse leadership team objectives Brainstorms and suggests new ideas on how to improve processes to supervisor Communicates professionally, both orally and written, to internal and external partners Communicate problems, concerns, and ideas to management; assists in finding solutions to problem areas. Ensures efficient and safe operation of all material handling equipment Trains new and current employees on operational SOPs and WIs Ensures the warehouse is clean and orderly; including but not limited to organizing and rotating inventory, maintaining product labels, sweeping warehouse, and assist in staging orders for delivery Ensure product is stored safely and in the proper place. Assists in maintaining the security of the warehouse Additional duties as assigned by the warehouse supervisor or manager. Qualifications High School diploma or GED required Experience in a fast-paced warehouse environment. Experience with Warehouse Management System Computer applications using Microsoft Office (Word, Excel PowerPoint). Ability to handle changing priorities and use good judgment in stressful situations. Good visual acuity to inspect shipments. Ability to input data on the computer to create a daily inventory report. Accuracy in recordkeeping and in sorting, checking, counting, and verifying items received. Strong time management, organizational, planning and self-motivation skills. MHE experience or desire to learn MHE. Must have attention to detail Must have excellent customer service skills Attention to detail The base hourly pay rate for this posting is $23.00. The base hourly pay range is a guideline to provide our employees with market competitive pay, while allowing for flexibility to recognize and reward various levels of expertise, performance and tenure. The range listed is just one component of NFI's total compensation package for employees. Canada Equal Opportunity/Disability Statement NFI is an equal opportunity employer and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process. In compliance with Ontario and British Columbia’s pay transparency laws, and in an effort to promote transparency and equal pay for equal work, NFI provides salary/wage range and other information in job postings across all Canadian provinces and territories. Profit Center PC-6704

The Warehouse Operations Lead coordinates and supervises daily warehouse activities including receiving, picking, and loading to meet service and cost objectives. This role provides hands-on support for material handling and ensures compliance with safety, quality, and productivity goals.

Candidates must have a High School diploma or GED and experience working in a fast-paced warehouse environment. Proficiency with Warehouse Management Systems, Microsoft Office, and material handling equipment is required.

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Warehouse Management System
• Microsoft Office
• Material Handling
• Forklift Operation
• Inventory Management
• Safety Compliance
• Team Leadership
• Time Management
• Organizational Skills
• Data Entry
• Recordkeeping
• Customer Service
• Process Improvement
• SOP Training

• Logistics
• Management & Leadership
• Manufacturing
• Transportation

Minimum education

High school

Minimum experience

2+ years

Apply by

Aug 20, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level