Warehouse Operations Manager II

Job summary

The Warehouse Operations Manager II oversees daily 24/7 warehouse operations, including personnel management, equipment maintenance, and strategic planning to meet productivity goals. They are responsible for ensuring safety compliance, managing inbound and outbound shipments, and optimizing labor and facility resources.

Job details

Overview The Warehouse Operations Manager II is responsible for the efficient day-to-day 24/7 operation of the warehouse with particular emphasis on the management of the warehouse personnel and the implementation of warehouse action plans. This role manages a warehouse that totals between 500,000 and 1,000,000+ sq. ft. The tracking and recording of equipment hours, assurance that equipment maintenance schedules are followed and employee meetings are conducted. This position reports to the General Manager of the Distribution Center. Available Shift: Monday-Friday, 7:00am-3:30pm Responsibilities Operations Management Develops a strategic plan in conjunction with the General Manager to ensure the efficient and cost effective operation and utilization of the facility Ensures efficient shipping and receiving work schedules to meet operational goals Directs the operations of the warehouse supervisors and warehouse personnel Oversees all inbound and outbound shipments to ensure they are correct and carried out in a timely fashion Audits compliance of both internal and external SOP's. Ensures that equipment is utilized in the most efficient manner Reviews the daily work objective and determines productivity requirements to produce during the shift to meet the overall building objectives Partners with other leaders to balance labor ensuring appropriate levels of staffing in regards to daily workload. Matches the skill and background of personnel to work required. Conducts analysis of workload compared to labor hours and equipment. Plans long-term labor needs based on sales, forecasts and historical data Makes recommendations to the General Manager on programs to improve warehouse operations. Financials Understands how day to day decisions impact financial outcomes Be open to learning financial aspects of the business including, but not limited to, budgeting, forecasting, reading GL, Flash, and P&L Run productivity and labor reports to analyze gaps in performance Employee Relations/Development Ensures the daily pre-shift meetings cover previous productivity, operational problems, forecasting workload and any other pertinent company information. Ensures proper staffing and supports hiring for all facility operations. Ensures all new employees are properly on-boarded; completing required paperwork and following a structured training schedule. Produces and effectively communicate department goals and individual performance goals that ensure the facility achieves operational success. Manages and maintains good human resources practices with direct reports, and adherence to established corporate and department policies and procedures Works with the General Manager and Human Resources to resolve employee relation issues, discipline actions, problem resolution and terminations. Provides feedback, coaching, guidance, and recognition to enhance other's skill development. Plays an active role in employee development and talent selection. Acts as a role model for the department in support of corporate purpose, vision, and values. Provides regular coaching and feedback on performance, prepares and presents formal performance appraisals and make recommendations and approve annual compensation increases. Exhibits a commitment to self-development by staying current on information, tools, and systems. Travels to other warehouses and participates in department or company meetings, as necessary Safety and Security Ensures the safe, clean and efficient operation of the warehouse to meet service standards Actively supports and participates in all safety initiatives in the facility Implements safety and sanitation schedules that ensure the facilities compliance with corporate, OSHA, FDA, AIB or ASI standards. Performs safety observations to coach employees on safety procedures Implements the necessary improvements to procedures and facility to prevent re-occurring accidents. Prevents associate incident and injury by overseeing accident investigations, assessing root cause analysis and implementing necessary improvements Responsible for the management of equipment and coordinates the maintenance of equipment with local vendor. Qualifications Bachelor's Degree in Supply Chain, Business or related field preferred 7+ years of supervisory experience in a 500,000 sq. ft. warehouse or distribution environment Experience with Warehouse Management Systems (Manhattan preferred) Working knowledge of Microsoft Office applications Working knowledge of warehouse / mechanical equipment Working knowledge of OSHA, DOT, HAZMAT, FDA regulations and the willingness to become certified in one or more of these areas as necessary Ability to work in fast paced environment. Ability to handle changing priorities and use good judgment in stressful situations Experience with seasonal work forces is a plus, but not required. Experience with or desire to learn performance metrics, process improvement, and Lean/Six Sigma tools. Excellent talent management and team building skills Excellent verbal, non-verbal, and written communication skills Excellent customer service skills specifically with external clients Excellent analytical and mathematical skills Bilingual English/Spanish preferred Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed by the customer. Must be able to stand/walk for up to 10-12 hours. Lift and move totes up to 50 pounds. Regular bending, lifting, stretching and reaching both below the waist and above the head. Walking in the FC and around area with great frequency; facilities are over a quarter mile in length. Should be able to work in environments with variable noise levels, lighting conditions and temperature variation and able to access all areas of building without limitations. We are excited to share the base salary range for this position is $83,241.60 - $100,988.80. This position is also eligible for an annual discretionary bonus, targeted at 7.5%. NFI takes into consideration applicants' qualifications, experience, education, geographic location, when determining a starting rate of pay. Canada Equal Opportunity/Disability Statement NFI is an equal opportunity employer and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process. In compliance with Ontario and British Columbia’s pay transparency laws, and in an effort to promote transparency and equal pay for equal work, NFI provides salary/wage range and other information in job postings across all Canadian provinces and territories. Profit Center PC-6704

What you’ll do

The Warehouse Operations Manager II oversees daily 24/7 warehouse operations, including personnel management, equipment maintenance, and strategic planning to meet productivity goals. They are responsible for ensuring safety compliance, managing inbound and outbound shipments, and optimizing labor and facility resources.

Requirements

Candidates should have 7+ years of supervisory experience in a large-scale warehouse environment and proficiency with Warehouse Management Systems. A Bachelor's degree in Supply Chain or Business is preferred, along with strong knowledge of safety regulations and analytical skills.

Benefits

• Annual discretionary bonus

Listed skills

• Operations Management · Preferred
• Team Leadership · Preferred
• Process Improvement · Preferred
• Inventory management · Preferred
• Safety Compliance · Preferred
• Budgeting · Preferred
• Forecasting · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Warehouse management
• Operations management
• Strategic planning
• Team leadership
• Performance metrics
• Process improvement
• Lean/Six Sigma
• Inventory management
• Safety compliance
• OSHA regulations
• Budgeting
• Forecasting
• Talent management
• Communication skills
• Analytical skills
• Warehouse management systems
• FDA Regulations
• Sales Forecasting
• Compliance Auditing
• Employee Coaching
• Business Metrics
• Shipping And Receiving
• Bilingual (Spanish/English)
• Employee Relations
• Equipment Maintenance
• Supply Chain
• Profit And Loss (P&L) Management
• Supervision
• Self Development
• Talent Management
• Willingness To Learn
• Warehouse Operations
• Safety Procedures
• Service Standards
• Management
• Strategic Planning
• Customer Service
• Communication
• Training And Development
• Facility Operations
• Warehousing
• Problem Solving
• Lean Six Sigma
• Mathematics
• Warehouse Management Systems
• Microsoft Office
• Non-Verbal Communication
• Operations Management
• Operations
• Performance Metric

Job areas

• Logistics
• Management & Leadership
• Manufacturing
• Security & Safety
• Administrative
• Warehouse Operations Manager
• Warehouse Manager
• Supply, Distribution and Related Managers
• Transportation, Storage, and Distribution Managers

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