LR250605 Out of Hours Team Coordinator

Out of Hours Team Co-ordinator A very exciting opportunity has arisen within the Out of Hours Primary Care Service. We are looking to recruit two experienced and motivated individuals to join the GMED service as Team Coordinators on a permanent, part-time basis (total of 0.6 WTE) Hosted by Health & Social Care Moray on behalf of Aberdeenshire and Aberdeen City HSCPs, the Out of Hours Service provides urgent clinical care to the population of Grampian between the hours of 18:00 – 08:00 Monday to Friday, and over 24 hours at weekends and Public Holidays. Our service is one of the most dynamic and fast-paced areas of the healthcare system, employing over 300 medical, clinical and support staff who work together to deliver high-quality care across the region. The Team Coordinator plays a key role in supporting the safe and effective day-to-day operational management of the Out of Hours service. Acting as a central point of coordination during out of hours periods, you will: Oversee service flow and ensure timely patient management Allocate and coordinate staff and resources across multiple sites Provide first-line supervision and support to dispatch and driver teams Respond to operational issues in real time, including staffing pressures and service demand Ensure compliance with standard operating procedures and local policies Support service delivery by identifying opportunities to improve operational processes You will work closely with clinical and operational colleagues to maintain service performance and ensure safe, responsive care delivery. You Will Have experience in a busy operational or service environment, ideally with previous supervisory or team leadership experience Demonstrate excellent communication, organisation and problem-solving skills Be confident in using IT systems to support service delivery Be able to work under pressure, make decisions and prioritise effectively Have a flexible approach to working patterns Previous experience of working within an Out of Hours or healthcare environment is desirable. This post is based on a 4-week rolling rota, primarily covering weekend Out of Hours periods. Shifts Include Friday evening: 17:00 – 01:00 Saturday and Sunday: Early: 07:00 – 16:00 Late: 16:00 – 01:00 Please Note Shifts are worked on a rotational basis, including a mix of early and late duties Weekend, Friday evening and Public Holiday working is essential to the role A high degree of flexibility is required to meet service needs Additional Information The role is primarily based in Aberdeen, with occasional travel across Grampian when required. A full, clean driving licence is therefore essential. For an informal discussion or further information, please contact: Martyna Chlost, Service Manager [email protected] Interviews to be held 29th September 2026 NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

The Team Coordinator manages the day-to-day operational flow of the Out of Hours Primary Care Service, including staff allocation and resource coordination. They provide first-line supervision to dispatch and driver teams while ensuring compliance with standard operating procedures.

Candidates should have experience in a busy operational environment with previous supervisory or team leadership skills. A full, clean driving licence and the ability to work a flexible rotational shift pattern including weekends and public holidays are essential.

• Problem solvingPreferred
• Decision MakingPreferred
• CommunicationPreferred
• PrioritizationPreferred
• SupervisionPreferred

Identified from the job description. Confirm important requirements above.

• Operational Management
• Staff Coordination
• Supervision
• Problem Solving
• Communication
• IT Proficiency
• Resource Allocation
• Patient Management
• Decision Making
• Prioritization

• Healthcare
• Management & Leadership
• Government & Public Sector
• Administrative
• Logistics

Minimum experience

2+ years

Apply by

Sep 26, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level