Food Services Team Leader

Job summary

Support the Catering Manager in leading the catering team to provide excellent customer service and high-quality food delivery. Ensure all catering services align with Hospice Hospitality Policy while meeting cost targets and maintaining consistent quality.

Job details

SAH Band 3 £28,286 to £30,531 per annum pro rata 24 hours per week, (3 days over Fri, Sat, Sun & Mon) 08:00 to 16:30 (with some flexibility to meet the needs of the service) Who are we? St Andrew’s Hospice is a registered charity providing specialist palliative care for patients with life-limiting conditions, which require complex symptom management, and/or end-of-life care. It is Lanarkshire's specialist hospice and provides multidisciplinary support for patients, their families and carers. The service is provided completely free of charge for the adult population of North and South Lanarkshire and is open to all without distinction of race, gender or creed. The Hospice values represent our core beliefs and act as our guiding principles at the very heart of all that we do. Our values are; Human Dignity, Compassion, Justice, Advocacy and Quality. What is the role? The successful candidate will provide support to the Catering Manager. You will work with the Catering Manager to lead our catering team to provide excellent customer service; whilst exceeding expectations in all areas under your remit. You will supervise a patient, public and staff focused food delivery service. You will ensure the provision of catering in accordance with Hospice Hospitality Policy and deliver innovation and a reputation for consistent quality of delivery of services, whilst meeting cost targets. What we expect of you? The Successful Candidate Will Be an experienced and trained chef having worked in various catering outlets Demonstrate a commitment to providing excellent customer service Have a good understanding of food hygiene and health and safety principles Have experience of leading and managing a team Have the skills to contribute to service development projects. Have a good working knowledge of Microsoft office packages What you can expect from us? Benefits We recognise that to continue to provide excellent care and services to patients and families, we need an amazing team around us. In order to attract, retain and reward our people, our benefits include: A warm and supportive working environment Competitive Salaries Unsocial Hours Payments (where relevant to role) Generous Annual Leave Entitlement Induction Programme Employee Assistance Programme Counselling Services Occupational Health Contributory Pension Scheme Flexible Working Practices Ongoing Learning & development opportunities NHS Staff Benefits Scheme For an application pack, the hospice employee benefits booklet and further information please go to our website at www.st-andrews-hospice.com Where an application can be completed or contact [email protected] for an application pack Closing date for applications is: 25th September 2026 Anticipated interview date: TBC October 2026 We reserve the right to close this advert early should we receive sufficient applications. This is not an NHS appointment, and any offer is subject to receipt of satisfactory references and Disclosure. Please note that if you do not hear from us within 10 days of the closing date you have not been shortlisted on this occasion.

What you’ll do

Support the Catering Manager in leading the catering team to provide excellent customer service and high-quality food delivery. Ensure all catering services align with Hospice Hospitality Policy while meeting cost targets and maintaining consistent quality.

Requirements

Candidates must be experienced and trained chefs with a proven track record in leading teams and managing catering outlets. A strong understanding of food hygiene, health and safety principles, and proficiency in Microsoft Office is required.

Benefits

• Warm and supportive working environment • Competitive Salaries • Unsocial Hours Payments • Generous Annual Leave Entitlement • Induction Programme • Employee Assistance Programme • Counselling Services • Occupational Health • Contributory Pension Scheme • Flexible Working Practices • Ongoing Learning & development opportunities • NHS Staff Benefits Scheme

Listed skills

• Customer service · Preferred
• Microsoft Office · Preferred
• Team Leadership · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Team Leadership
• Customer Service
• Food Hygiene
• Health and Safety
• Service Development
• Microsoft Office
• Catering Management
• Staff Supervision

Job areas

• Food & Beverage
• Hospitality
• Healthcare
• Management & Leadership
• Social Services