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NiCE

Verified Job Source

NICE is a global leader in enterprise software solutions, enabling organizations to enhance customer service and decision-making through advanced analytics and data insights.

Hoboken, New Jersey

Software Development
5,001+ people

About

NiCE is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.

Open positions

Lead Business Consultant, VRS, CX

Remote · Canada

The Lead Business Consultant will own customer business cases and drive the adoption and ROI of AI-powered quality and analytics solutions. They will lead strategic advisory engagements, manage senior stakeholder relationships, and guide cross-functional teams to ensure measurable business improvement.

Director, Business Consulting, VRS, CX

Remote · Canada

The Director of Value Realization Services leads a team of consultants to drive customer transformation, solution adoption, and measurable ROI for NICE solutions. This role oversees business performance, operational excellence, and strategic advisory services to ensure clients achieve their business objectives.

Lead Business Consultant, VRS, CX

Remote · Canada

Lead strategic consulting engagements to drive customer value realization and ROI through the adoption of CX and CCaaS solutions. Manage senior stakeholder relationships and design change strategies across people, processes, and technology.

Account Executive, Actimize

Remote · Canada

The Account Executive is responsible for establishing and maintaining strategic relationships while identifying new business opportunities within the financial services sector. They will lead sales activities, negotiate enterprise-wide agreements, and ensure solutions align with customer needs to achieve annual sales quotas.