Analyste livraison aux clients détaillants - Analyst - Retail

Job summary

Prepare data summaries and special analyses to provide analytical insights to retail clients. Improve client-facing data quality and internal efficiency through analysis and follow-up actions.

Job details

Rôle hybride - les candidats doivent actuellement être situés dans la région métropolitaine de Montréal et être en mesure de se rendre et de travailler en personne à l'emplacement du client (un détaillant) dans la région métropolitaine de Montréal sur une base hebdomadaire. Job Description En tant qu'analyste de la livraison aux clients du secteur de la vente au détail, dans un environnement d'équipe, vous aiderez à fournir des renseignements analytiques aux clients détaillants de NielsenIQ en préparant des résumés de données et des analyses spéciales. Vous prendrez également des mesures qui se traduiront directement par une amélioration de la qualité pour nos clients et une meilleure efficacité en interne. La candidate ou le candidat idéal possèdera : un diplôme d'études postsecondaires en affaires, marketing, mathématiques, économie ou dans un domaine connexe; de solides compétences interpersonnelles; un esprit d'équipe; une passion pour le service à la clientèle; la capacité à effectuer plusieurs tâches à la fois dans un environnement où le rythme est soutenu; la capacité à faire preuve d'une analyse de données perspicace en transformant des informations brutes en idées; un intérêt marqué pour le travail avec des données et une passion pour la recherche d'informations; excellentes compétences bilingues en communication écrite et orale, avec la capacité de communiquer efficacement en français au Québec et en anglais avec les membres de l’équipe interne ainsi qu’avec les clients externes situés à l’extérieur du Québec. un excellent sens du détail, un esprit logique et une bonne gestion du temps. Hybrid role - candidates must currently be located in the greater Montreal area with ability to commute to and work in-person at the Retailer client location in the greater Montreal area on a weekly basis As an Analyst, working with a team environment, you will assist in providing analytical insights to NielsenIQ's Retailer clients through the preparation of data summaries and special analyses. You will also take action which directly results in enhanced quality for our clients and improved efficiency internally. The ideal candidate will have: Post-secondary degree in Business, Marketing, Mathematics, Economics or related field Strong interpersonal skills Team oriented Passion for customer service Ability to multi-task in a fast-paced environment Able to demonstrate insightful data analysis by turning raw information into insights Loves to work with data and has a passion for finding insights from it Excellent bilingual written and verbal communication skills, with the ability to communicate effectively in French within Québec and in English with internal team members and external clients outside Québec Excellent attention to detail, good logic and time management skills Demonstrated problem solving skills Strong technical skills with an emphasis on Excel and PowerPoint Marketing, sales or category management experience preferred but not required Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/ About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

What you’ll do

Prepare data summaries and special analyses to provide analytical insights to retail clients. Improve client-facing data quality and internal efficiency through analysis and follow-up actions.

Requirements

A post-secondary degree in business, marketing, mathematics, economics, or a related field is sought, along with strong analytical, interpersonal, problem-solving, and time-management skills. Candidates need excellent written and verbal communication in French and English, strong Excel and PowerPoint skills, and must be based in the Greater Montreal area and able to work in person at the client location weekly.

Benefits

• Flexible Working Environment
• Volunteer Time Off
• LinkedIn Learning
• Employee Assistance Program

Listed skills

• Data analysis · Preferred
• Customer service · Preferred
• interpersonal communication · Preferred
• Teamwork · Preferred
• Multitasking · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred
• Time management · Preferred
• Microsoft Excel · Preferred
• written communication · Preferred
• Bilingual communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Data Analysis
• Data Interpretation
• Customer Service
• Interpersonal Communication
• Teamwork
• Multitasking
• Problem Solving
• Attention To Detail
• Logical Reasoning
• Time Management
• Microsoft Excel
• Microsoft PowerPoint
• Written Communication
• Verbal Communication
• Bilingual Communication
• Data Summarization

Job areas

• Data & Analytics
• Retail
• Science & Research
• Customer Service & Support
• Marketing

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