Business Systems Analyst

Toronto, ON
On-site
Posted Oct 28, 2026
1 position

Opens LinkedIn

Employment type: Full-time
Experience level: Senior · 5+ years
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level
Application method: Apply on LinkedIn (LinkedIn sign-in required)

Job summary

Elicit, analyze, and document business processes, user needs, and measurable outcomes for AI-enabled delivery. Translate findings into prioritized features, user stories, acceptance criteria, operating impacts, and decision-ready business cases, while coordinating with product, delivery, and change teams.

Job details

Elicit, analyze and document business processes, user needs and measurable outcomes for AI-enabled delivery, converting them into prioritized features, user stories, acceptance criteria, operating impacts and decision-ready business cases. Requires 5+ years in business analysis with strong workshop facilitation, process mapping, stakeholder management, benefits/KPI definition and Jira/Confluence skills; prior AI experience is not required, but familiarity with Microsoft 365 Copilot, GitHub Copilot, Claude Code, Copilot Studio and FlowAI is expected, together with the ability to interpret Power BI and GetDX/adoption metrics, support privacy and risk assessments, and coordinate closely with product, BSA, development, QE, architecture and change teams.

What you’ll do

Requirements

Requires at least five years of business analysis experience, with strong workshop facilitation, process mapping, stakeholder management, benefits and KPI definition, and Jira and Confluence skills. Prior AI experience is not required, but familiarity with Microsoft 365 Copilot, GitHub Copilot, Claude Code, Copilot Studio, and FlowAI is expected, along with the ability to interpret adoption metrics and support privacy and risk assessments.