Certified Medical Administrative Assistant

Job summary

Schedule patient consultations, follow-ups, and surgeries; handle patient calls and questions, greet patients, and manage communications such as referrals and test results between medical offices and hospitals. Provide administrative support for a surgeon’s clinic and professionally address patient concerns.

Job details

Looking for a full-time medical office administrative assistant for a surgeon in Ottawa. Roles and Responsibilities include: Scheduling patient appointments including consultations and follow ups Handling patient phone calls and questions, and greeting patients during clinic visits Booking and scheduling surgeries Managing faxes including patient referrals, test results, and other communications between doctor offices and hospitals The ideal candidate: Hard-working, organized, and high attention to detail Strong communication skills, able to work in high-stress environments and manage patient concerns professionally as the face of the office Experience using medical softwares such as Accuro, Epic, etc. Previous experience working in a medical office is preferred For those without experience, a previous degree or diploma in medical office administration is favoured. Additional Details: Full time position in-office, 40 hours a week, 5 days a week. Opportunities for working from home are possible. Mentorship and training will be provided from experienced professionals working in the office. Office is located near Billing's Bridge.

What you’ll do

Schedule patient consultations, follow-ups, and surgeries; handle patient calls and questions, greet patients, and manage communications such as referrals and test results between medical offices and hospitals. Provide administrative support for a surgeon’s clinic and professionally address patient concerns.

Requirements

The ideal candidate is organized, detail-oriented, hardworking, and communicates effectively while managing patient concerns in a high-stress environment. Medical office experience and familiarity with software such as Accuro or Epic are preferred; a degree or diploma in medical office administration is favored for candidates without experience.

Listed skills

• Appointment Scheduling · Preferred
• Organization · Preferred
• Attention to detail · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Appointment Scheduling
• Patient Communication
• Patient Service
• Surgery Scheduling
• Medical Office Administration
• Fax Management
• Referral Processing
• Medical Records Coordination
• Organization
• Attention To Detail
• Professional Communication
• Managing Patient Concerns
• Working In High-Stress Environments
• Accuro
• Epic

Job areas

• Healthcare
• Administrative
• Customer Service & Support