Quality Engineer

Job summary

The Quality Engineer coordinates investigations and corrective actions for customer, internal, and supplier issues using CAPA methodology. They are also responsible for managing the test equipment calibration program and conducting quality audits to ensure compliance with ISO 9001 standards.

Job details

Why Join Norsat International Inc.? We have an innovative and outstanding team of industry professionals who drive our ongoing success at Norsat International Inc. We strive to offer a supportive, inclusive and nurturing environment that helps our employees expand their careers and reach their highest potential. Summary: As a Quality Engineer, you are responsible for coordinating the investigation, troubleshooting, tracking, and execution of corrective actions for customer complaints, internal issues, and supplier issues. You will be responsible for managing the test equipment calibration. What You’ll Do: Coordinate and execute root cause investigation, tracking, and executions for internal and external issues. Track and review corrective and preventive actions using CAPA methodology. Conduct audits, creating audits finding reports and determine proper corrective and preventive actions. Analyze the root causes and implement corrective actions for processes or parts that have concerns. Develop and manage data analysis of product quality trends. Manage testing equipment calibration program. Determines quality improvement parameters by identifying statistical methods relevant to manufacturing processes. Understand and interpret all manufacturing audits, including ISO 9001 and other industry standards. Support new product launches, ensuring compliance with established standards. Contribute in the development and implementation of systems, policies, and procedures for selecting and qualifying new suppliers, as well as monitoring capabilities and performance of existing Suppliers. Support quality goals and objectives along with activities to identify, explain and resolve quality issues. Other duties as assigned. What You’ll Bring: Bachelor’s degree in engineering field, or 5 years of equivalent experience Minimum of 2 years of experience in quality control, quality assurance in manufacturing Demonstrable knowledge of manufacturing process and production equipment Knowledge of quality system methodologies ASQ CQE certification is an asset Experience with Project Management, Lean Six Sigma principles Ability to interpret engineering drawings Data analysis using Excel and database tools Experience using ERP systems Familiarity with requirements such as Counterfeit Parts Prevention, FOD and ESD controls, etc What We Offer: Paid vacation days; 5 paid sick days; 100% paid by employer comprehensive health benefits package including medical, dental, life & more (coverage varies); 4% RRSP matching; Up to an annual maximum of $2,000 per year professional development fund for designations and accreditations; 100% reimbursed for job-related training; On-going training available; Flexible hours of work based on position; Employee Referral Program; Employee Award Program; Plenty of on-site and street parking & a bus stop right in front of the office (bus 405, 410, 416); Leisure areas in the office, employees are encouraged to have some fun! (i.e., ping pong table, foosball, Wii, tabletop games, card games); Employee events & initiatives: company BBQs, field trips, annual summer event, free snacks events, lunchroom has free flow of coffees & teas. Unfortunately, we are unable to provide assistance for relocation, housing, transportation, or work authorization for the Internship. Please note that benefits may vary by location and employment status. This is an on-site position, so relocation will be required. Remote work is not supported at this time. Applicants must hold either a Canadian citizenship, Canadian Permanent Residency, or Work/ Study Permit. Unfortunately, we are unable to provide assistance for work authorization. About Us: Norsat International Inc., founded in 1977, is a leading provider of innovative communication solutions that enable the transmission of data, audio, and video for remote and challenging applications. Norsat’s products and services include customizable satellite components, portable satellite systems, maritime solutions, and network solutions. The company’s products and services are used extensively by telecommunications services providers, emergency services and homeland security agencies, military organizations, health care providers, news organizations, and Fortune 1000 companies. Reports to: Director of Operations

What you’ll do

The Quality Engineer coordinates investigations and corrective actions for customer, internal, and supplier issues using CAPA methodology. They are also responsible for managing the test equipment calibration program and conducting quality audits to ensure compliance with ISO 9001 standards.

Requirements

Candidates need a bachelor's degree in engineering or 5 years of equivalent experience, with at least 2 years in manufacturing quality control or assurance. Proficiency in data analysis tools, ERP systems, and knowledge of Lean Six Sigma or ASQ CQE certification is highly valued.

Benefits

• Paid vacation days • Paid sick days • Comprehensive health benefits package • Medical insurance • Dental insurance • Life insurance • 4% RRSP matching • Professional development fund • Job-related training reimbursement • Flexible hours of work • Employee referral program • Employee award program • On-site parking • Leisure areas

Listed skills

• Data analysis · Preferred
• Project management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Root cause investigation
• CAPA methodology
• Quality auditing
• Data analysis
• Test equipment calibration
• Statistical methods
• ISO 9001
• Supplier qualification
• Project management
• Lean Six Sigma
• Engineering drawing interpretation
• Excel
• ERP systems
• Counterfeit parts prevention
• FOD controls
• ESD controls

Job areas

• Engineering
• Manufacturing