Opens an external site
- Employment type
- Full-time
- Experience level
- Entry, Junior · 0+ years
- Minimum education
- Bachelor’s degree
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The Account Manager is responsible for researching target markets, prospecting new leads, and managing existing customer relationships to drive growth. They will coordinate with internal teams to prepare proposals and ensure effective project delivery while maintaining accurate records in Salesforce.
Job details
Summary Reporting to the Director of Sales, the Account Manager supports Norseman Structures’ growth by researching target markets, prospecting, qualifying opportunities, building customer relationships, and helping manage new and existing accounts. Working closely with sales leadership and internal teams, the successful candidate will learn Norseman’s ShelterSolutions, sales processes, and industrial markets while building capabilities in customer follow-up, account development, opportunity management, and Salesforce. This position is for a motivated, coachable sales professional interested in building a career in industrial account management. Competencies and Characteristics * Business Acumen * Coachable and Eager to Learn * Computer Proficiency * Curiosity and Research Skills * Customer Service Focus * Networking and Relationship Building * Organization and Planning * Presentation Skills * Results-Oriented Key Accountabilities * Researches target accounts, projects, capital spending, EPCM and contractor awards, customer activity, and market trends to identify sales opportunities. * Builds and maintains relationships with customers and prospects across industrial markets to uncover repeat business, growth opportunities, referrals, and new contacts. * Conducts outbound prospecting via phone, email, LinkedIn, industry events, referrals, and other approved channels. * Identifies and engages operations, project, procurement, estimating, construction, and engineering stakeholders within target accounts. * Qualifies leads and opportunities by gathering information on customer needs, project scope, budget, schedule, decision-makers, procurement requirements, and competition. * Schedules and participates in customer meetings, discovery calls, presentations, site visits, and account-development activities. * Maintains accurate Salesforce records for accounts, contacts, leads, activities, opportunities, relationships, and potential future projects. * Supports the preparation of budgetary quotations, proposals, presentations, account plans, meeting materials, and customer correspondence. * Works with the proposals, estimating, engineering, project management, construction, manufacturing, marketing, finance, logistics, and customer-service teams to coordinate sales activities. * Learns Norseman’s ShelterSolutions, building systems, applications, acquisition options, project-delivery capabilities, and value proposition. * Clearly communicates Norseman’s brand, capabilities, and Fiercely Reliable approach, positioning the company as a trusted ShelterSolutions partner from planning through to after-sales service. * Supports account-planning activities for strategic and growth accounts, including contact mapping, opportunity reviews, meeting planning, and follow-up. * Participates in weekly pipeline and forecast reviews and provides timely updates on activities, opportunities, customer needs, risks, and next steps. * Assists with planning, attending, and following up on trade shows, industry events, association meetings, conferences, lunch-and-learns, and networking activities. * Develops a personal territory and account-development plan in collaboration with the Director of Sales. * Works toward agreed sales, activity, pipeline, account-development, and professional-development objectives. * Actively participates in coaching, product training, sales training, industry education, and ongoing professional development. * Performs other related sales and account-development duties as assigned. Requirements * Post-secondary education in business, marketing, sales, construction, engineering technology, or a related discipline is considered an asset. * One to three years of sales, business development, customer service, account coordination, or related experience is preferred * Experience in industrial, construction, mining, oil and gas, manufacturing, engineering, or business-to-business sales is considered an asset. * Able to communicate professionally with customers and internal team members at different organizational levels. * Proficient with Microsoft 365, including Word, Excel, Outlook, PowerPoint, and Teams. * Experience with Salesforce or another customer relationship management system is considered an asset. Work Conditions * Regular travel will be required for customer meetings, site visits, training, trade shows, conferences, and industry events. * Position is based in Saskatoon, SK; remote work arrangements may be considered for the right applicant. * Customer and project-site visits may require compliance with site-specific orientation, personal protective equipment, fitness-for-duty, and safety requirements.
What you’ll do
The Account Manager is responsible for researching target markets, prospecting new leads, and managing existing customer relationships to drive growth. They will coordinate with internal teams to prepare proposals and ensure effective project delivery while maintaining accurate records in Salesforce.
Requirements
Candidates should have one to three years of experience in sales, business development, or account coordination within industrial or construction sectors. Proficiency in Microsoft 365 is required, and experience with CRM software like Salesforce is considered an asset.
Listed skills
- Sales · Preferred
- Account Management · Preferred
- Business development · Preferred
- Salesforce · Preferred
- Lead Qualification · Preferred
- Communication · Preferred
- Relationship Building · Preferred
- Microsoft 365 · Preferred
- Negotiation · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Sales
- Account Management
- Prospecting
- Business Development
- Customer Relationship Management
- Salesforce
- Market Research
- Lead Qualification
- Presentation Skills
- Communication
- Strategic Planning
- Relationship Building
- Industrial Sales
- Construction Industry Knowledge
- Microsoft 365
- Negotiation
- Industrial Construction
- Sales Leadership
- Project Scoping
- Sales Prospecting
- Curiosity
- Willingness To Learn
- Information Gathering
- Project Delivery
- Planning
- Microsoft Excel
- Research
- Account Development
- Account Planning
- Business Marketing
- Business To Business
- Construction
- Business Acumen
- Management
- Customer Service
- Procurement
- Construction Engineering
- Customer Relationship Building
- Finance
- Event Management
- Oil and Gas
- Marketing
- Manufacturing Engineering
- Market Trend
- Project Management
- Microsoft Outlook
- Operations
- Personal Protective Equipment
- Microsoft PowerPoint
- Presentations
Job areas
- Sales
- Construction
- Manufacturing
- Engineering
- Customer Service & Support
- Outside Sales Representative
- Commercial Sales Representatives
- Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
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