Inventory Coordinator (3PL/eCommerce)

Job summary

Job Title: Client Solutions Coordinator, Inventory Location: Mississauga, Ontario Shift Time: 8:00am to 4:30pm Terms: Permanent Full-Time Salary: $50,000.00 - $60,000.00 Existing Vacancy: Yes Reports To: Client Solutions Manager, Inventory About Us: North American Freight Forwarding is a Canadian based company specializing in logistics services with specific strength in warehousing and distribution, LTL consolidations, expedites, full truckloads and specialized equipment service to and from Canada, United States and Mexico. As a professional international freight forwarder, we provide…

Job details

Job Title: Client Solutions Coordinator, Inventory Location: Mississauga, Ontario Shift Time: 8:00am to 4:30pm Terms: Permanent Full-Time Salary: $50,000.00 - $60,000.00 Existing Vacancy: Yes Reports To: Client Solutions Manager, Inventory About Us: North American Freight Forwarding is a Canadian based company specializing in logistics services with specific strength in warehousing and distribution, LTL consolidations, expedites, full truckloads and specialized equipment service to and from Canada, United States and Mexico. As a professional international freight forwarder, we provide overseas import and export ocean and air freight services all over the world. We seek out driven, talented individuals to join our team to meet and exceed our clients’ needs. We offer a rewarding career and brand that our employees are proud to represent. Job Purpose: Maintaining inventory control processes that ensure accurate tracking, efficient utilization, and accountability across assigned accounts. This role monitors system transactions, validates data integrity, investigates discrepancies, and implements corrective actions to align physical and system inventory. In partnership with warehouse operations and customer stakeholders, the position manages inventory consumption reporting, supports forecasting and replenishment planning, and ensures compliance with established procedures and service level expectations. Acting as the primary account lead, the role ensures world class customer service and cross functional collaboration with varied stakeholders. Duties & Responsibilities: * Support company Objectives and Key Results (OKRs) by proactively contributing to initiatives that drive strategic goals and organizational success * Live our company core values and support a well-organized, respectful, and service-focused work environment * Receiving products and processing orders into the inventory program, reporting quickly issues, discrepancies, and damages * Verifying inventory quantities for customers * Daily reporting to customers * On-going verbal and written communication with clients * Working directly with the warehouse team for receipts and order picking to ensure inventory accuracy, and SLAs are met * Ensuring consistent and clear communications with assigned clients * Providing warehouse with complete accurate documentation, and details for activities in a timely fashion. * Work in a collaborative cross-functional fashion with warehouse staff for clients needs. Mindset & Personality: * Safety Conscious * Works well under pressure and in a fast-paced environment * Adaptable * Able to work independently and part of a team * Attention to detail Professional & Educational Background: * 3+ years Inventory experience, preferably in a 3PL warehouse setting * Working knowledge of inventory programs and MS Office * Experience working with RF Scanners * Knowledge of ISO standards would be considered an asset Skills & Ability: * Analytical: Solid understanding of mathematic basics with the ability to problem-solve * Accuracy: Strong attention to detail and ensuring accurate work * Communication: Has good listening skills and communicates effectively in both written and verbal formats * Organization: Must be highly organized and detail-oriented * Customer Service: Focused on providing an exceptional experience for our customers * Computer: Strong computer and Microsoft tools skillsets Effort & Working Conditions: * Office / Warehouse Environment Why Join Us? North American Freight Group is a company that truly values its employees. The company fosters a supportive and collaborative work environment, where management encourages growth through mentorship and career development opportunities. Joining North American Freight Group means becoming part of a team that values innovation, teamwork, long-term plans based on our value proposal. Our turnover ratio is actual proof of our ethics and work environment. Our organization takes the accessibility needs of employees and candidates with disabilities into account during the position summary review process. Employees and candidates are required to notify their Director/Manager/Supervisor or Hiring Manager if they have any particular accessibility needs and the organization will collaborate with the employee to address them. Artificial intelligence (AI) is not used during the hiring process.

What you’ll do

Maintain inventory control processes to ensure accurate tracking and accountability across assigned accounts. Coordinate between warehouse operations and clients to manage reporting, replenishment planning, and service level expectations.

Requirements

Requires over 3 years of inventory experience, preferably in a 3PL warehouse setting, and proficiency with RF scanners and MS Office. Candidates must possess strong analytical skills and the ability to work in a fast-paced environment.

Listed skills

• collaborative · Preferred
• Analytical · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Client · Preferred
• Communication · Preferred
• Reporting · Preferred
• Accuracy · Preferred
• Logistics · Preferred
• Time · Preferred
• Warehouse · Preferred
• Customer · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Inventory Control
• Data Integrity
• Customer Service
• Analytical Problem Solving
• Microsoft Office
• RF Scanning
• Communication
• Organization
• Reporting
• Cross-functional Collaboration