KEY ACCOUNTS ADMINISTRATOR

Job summary

Coordinate with estimating, operations, and service departments to provide accurate, detailed support to key accounts. Handle customer interactions, process jobs, prepare quotations, and manage document flow while maintaining customer satisfaction and timely delivery.

Job details

About The Position Onyx-Fire Protection Services Inc. is the fastest growing full-service fire protection company. At this time, we are seeking a Key Accounts Administrator. Key Responsibilities Collaborate and co-ordinate with the various departments within Onyx-Fire (Estimating, Operations & Service) is required to ensure detailed and accurate support for our clients. Ensuring customer satisfaction during daily customer interactions with a strong attention to detail and a focus on fast turnaround and delivery for our clients. Processing jobs Creating quotations Managing document flow Qualifications High school diploma or equivalent Excellent communication skills both verbal and written Intermediate to advanced knowledge of Microsoft Excel, Word Excellent typing and data entry skills Ability to deal effectively and courteously with all staff, customers and general public A proven team player with the ability to succeed in a fast-paced, rapidly changing environment Strong understanding and commitment to the requirements of confidentiality Exceptional organizational skills, attention to detail and the ability to multi-task Able to work independently with minimum supervision A positive, can-do attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy and sincerity Benefits Comprehensive benefit package Competitive wage structure Extensive advancement opportunities

What you’ll do

Coordinate with estimating, operations, and service departments to provide accurate, detailed support to key accounts. Handle customer interactions, process jobs, prepare quotations, and manage document flow while maintaining customer satisfaction and timely delivery.

Requirements

A high school diploma or equivalent is required, along with strong written and verbal communication, intermediate-to-advanced Microsoft Excel and Word skills, and excellent typing and data-entry abilities. The role also requires strong organization, attention to detail, confidentiality, teamwork, independent work, and a customer-focused approach in a fast-paced environment.

Benefits

• Comprehensive Benefit Package
• Competitive Wage Structure
• Advancement Opportunities

Listed skills

• Customer service · Preferred
• Communication · Preferred
• Microsoft Excel · Preferred
• Microsoft Word · Preferred
• Data entry · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Multitasking · Preferred
• Teamwork · Preferred
• coordination · Preferred
• Time management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Communication
• Microsoft Excel
• Microsoft Word
• Typing
• Data Entry
• Organization
• Attention To Detail
• Multitasking
• Teamwork
• Confidentiality
• Coordination
• Quotation Preparation
• Document Management
• Time Management

Job areas

• Administrative
• Customer Service & Support
• Security & Safety

More jobs from North American Security Services, Inc.