Unit Secretary, Labour & Delivery - U (J0826-0168)

Company Bio North York General is one of Canada’s leading community academic hospitals with a vision to deliver World-Class Care, 24/7. Affiliated with the University of Toronto, our multi-site campus supports our diverse community through every stage and life-defining moment by providing a wide range of acute care, ambulatory and long-term care services. What defines North York General goes beyond exceptional quality care. Our superpower is how we deliver that care – the unparalleled compassion we bring to every encounter, during the moments that matter. Through partnerships, collaboration and academic endeavours, we seek to set new standards for People-Centred Care—a cornerstone of our culture and central to our Mission: People-Centred Care for a healthier community. North York General is a member of the North York Toronto Health Partners, an Ontario Health Team that integrates local care with patients, primary care and community partners. We are proud to be a place where the best people come to learn, grow and innovate. Join North York General to accelerate your career! Position Summary Unit Secretary, Labour & Delivery Your goal in this position is to perform administrative, secretarial and receptionist support for the Labour & Delivery Unit, in a confidential, sensitive and professional manner. You have effective written and spoken communication skills, use your critical thinking and problem solving skills, and embrace the challenge of prioritizing work demands in a fast paced and stressful environment. This position supports the Hospital’s academic mandate by advancing care through teaching and learning and/or transforming care through research and innovation. This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for staff, physicians, volunteers, learners. On a practical level, you will Communicate with staff, patients, families, internal and external parties Accept, coordinate and triage telephone calls and inquiries and process them in an appropriate and timely manner Coordinate various interdepartmental activities and requests such as transportation of patients for tests, discharges and services required on the unit Assume responsibility for identification and advancement of issues and concerns with the Unit Administrator or Coordinator in a time sensitive manner Compile and disseminate material/documents related to Program activity Maintain attendance/time reporting information and arrange appropriate relief including agencies Transcribe physicians written orders in an appropriate and timely manner Process online orders, notify appropriate staff, and specific departments as required Support clinicians with system order entry functions Process requisitions as required (blood work, CT, etc.), maintain documentation and follows up on outstanding information (e.g., test results, follow up appointments) Maintain organization of admissions, discharges, outstanding orders and patient related information including kardex and medication information Dismantle charts and enter information electronically as required Prepare statistics, reports and discharge instructions Photocopy, prioritize and process information as required Manage unit supplies, services and repair needs Qualifications Grade XII (high school) diploma A medical office assistant certificate or minimum one year comparable office experience with medical orientation Medical terminology course preferred Accurate minimum typing speed of 45 w.p.m Proficiency in Microsoft Office including; Word, Excel and PowerPoint Ability to perform medical transcription What We Offer Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals. This is a Part Time Unscheduled position with 8 hour shifts, days, evenings, and nights, including weekends in the Labour and Delivery unit . We offer a highly competitive total compensation package which includes pay in lieu of benefits, vacation pay and the opportunity to join the Hospital Pension Plan #INDO How To Apply Think you're the right person for the job? Here's your first chance to show us why: Ensure to meet the deadline - only applications received by the closing date will be considered. We will review all applications and will contact those selected for an interview. Closing Statement At North York General, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. North York General is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.

Provide administrative and receptionist support for the Labour & Delivery Unit, including triaging calls and coordinating patient transportation and discharges. Manage medical documentation, transcribe physician orders, and maintain unit supplies and statistics.

Requires a high school diploma and either a medical office assistant certificate or at least one year of comparable medical office experience. Proficiency in Microsoft Office and a typing speed of at least 45 w.p.m. are required.

• Pay In Lieu Of Benefits • Vacation Pay • Hospital Pension Plan

• Problem solvingPreferred
• Microsoft OfficePreferred
• Data entryPreferred

Identified from the job description. Confirm important requirements above.

• Medical Transcription
• Medical Terminology
• Microsoft Office
• Patient Coordination
• Triage
• Administrative Support
• Reception
• Time Reporting
• Data Entry
• Critical Thinking
• Problem Solving
• Communication Skills

• Healthcare
• Administrative
• Customer Service & Support

Minimum education

High school

Minimum experience

0+ years

Apply by

Sep 23, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level