Learning Solutions & Partnerships Specialist, Individual Learning Modules

Job summary

The specialist builds and strengthens relationships with educational and industry partners to promote and increase the adoption of learning resources. They also conduct research and develop strategic communication and engagement plans to support business development goals.

Job details

Ready to start your next chapter with NAIT? At NAIT, we’re passionate about building a team of talented, dedicated professionals who share our commitment to excellence and innovation. Your skills and experience can shape the future of education and make a real impact in our community. If this opportunity feels like the right fit for you, we encourage you to apply and join us in creating a brighter future – together. Important Application Deadline Notice Please note that Workday closes job postings at 11:59pm MST on the day before the posting end date listed above. To ensure your application is received, submit no later than 11:59pm MST the day prior to the posting end date. Internal NAIT Employees Current NAIT employees are welcome to apply for this opportunity. To be considered, please submit your application through the NAIT Jobs Hub rather than the external career site. Job Description The Learning Solutions & Partnerships Specialist helps build and strengthen relationships with educational institutions, industry partners, and skilled trades stakeholders to support the growth, adoption, and impact of ILM learning resources. The Specialist identifies opportunities, understands stakeholder needs, conducts research and analysis, and develops practical strategies that advance partnership, business development, marketing, communications, and engagement goals. Through collaboration, relationship-building, outreach, and strategic problem-solving, the role helps increase awareness of ILM products and services, support stakeholder success, and contribute to organizational priorities and positive customer experiences. Key Responsibilities Build and maintain strong relationships with educational institutions, partners, apprenticeship stakeholders, and other key organizations. Identify, develop, and support partnership opportunities that advance organizational goals and increase the reach of ILM learning resources. Engage with stakeholders to understand needs, gather feedback, and recommend solutions that create value and improve experiences. Conduct research, environmental scans, and analysis to inform business development, partnership, and strategic initiatives. Develop and implement partnership, engagement, marketing, and communication strategies that increase awareness and adoption of ILM products and services. Represent ILM at conferences, industry events, meetings, and networking opportunities to promote learning resources and strengthen stakeholder relationships. Help create communications, promotional materials, and stakeholder engagement resources. Collaborate with internal teams to support product development, customer experience improvements, and strategic projects. Monitor, evaluate, and report on partnership activities, stakeholder engagement efforts, and business development outcomes. Contribute to continuous improvement by identifying opportunities to enhance processes, partnerships, services, and stakeholder experiences. Knowledge Knowledge of customer service principles and stakeholder engagement practices. Understanding of business development processes and partnership development. Familiarity with post-secondary education, apprenticeship, and skilled trades environments. Working knowledge of Microsoft Office applications, CRM systems, virtual meeting platforms, and communication technologies. Understanding of marketing, event coordination, and promotional activities. Skills and Abilities Excellent interpersonal, relationship-building, and customer service skills. Strong written and verbal communication skills with the ability to engage diverse stakeholders. Effective organizational and time management skills with the ability to manage multiple priorities. Strong research and analytical skills with the ability to gather and interpret information. Ability to coordinate meetings, outreach activities, and events with attention to detail. Ability to work collaboratively across internal teams and with external partners. Strong presentation and communication skills. Qualifications Two-year diploma in Business Administration, Marketing, Communications, Public Relations, Education, or a related field. An equivalent combination of education and directly related experience may be considered. Additional education or training related to stakeholder engagement, business development, communications, or event coordination would be considered an asset. Three to five years of experience supporting business development, partnership development, stakeholder engagement, customer relations, or related activities. Experience conducting outreach, researching prospective partners, coordinating meetings, and supporting customer acquisition initiatives. Experience organizing conferences, information sessions, or similar events. Experience working with post-secondary institutions, apprenticeship training providers, industry associations, or skilled trades organizations is preferred. Demonstrated ability to build productive relationships with internal and external stakeholders. Experience using Microsoft Office, CRM systems, virtual meeting platforms, and communication tools to support outreach and engagement activities. Applicants with education credentials earned outside of Canada should have their credentials evaluated by World Education Services (WES), International Qualifications Assessment Service (IQAS) or the Comparative Education Services (CES). Classification – Advisor/Specialist II This position is covered by the Alberta Union of Provincial Employees (AUPE) Collective Agreement. Remuneration Refer to salary range noted on this posting, plus a comprehensive benefits package. The compensation range for this job posting is : $77,690.92 - $104,216.78 NAIT is committed to a transparent, fair, and human-centered hiring experience. All candidates are assessed directly by our recruitment and hiring teams. About NAIT We are known as one of Alberta’s top employers. Being part of a community that makes a difference in the lives of students, staff, industry clients and partners, NAIT’s culture reflects our shared values of respect, collaboration, celebration, creativity, and accountability. People are what make NAIT great, and we prioritize the employee experience. For eligible positions, we offer benefits and unique perks focusing on health and wellness, work-life balance, recognition, and professional and personal growth. In addition to excellent vacation time, eligible employees receive paid time off between Christmas and New Year’s. NAIT supports a flexible work environment, enabling staff to request approval for on-campus, off-site, or hybrid work arrangements based on the nature of the role. Please note that remote positions require employees to reside within Canada. NAIT is committed to fostering a safe environment that supports equity and cultivates inclusion through our Centre for Community and Belonging (CCB) and our Equity, Diversity, and Inclusion Strategy. We are a proud partner of the Canadian Centre for Diversity and Inclusion. While we encourage all qualified applicants to apply, only those being considered will be contacted. If you require any assistance or accommodations, please connect with us at careers@nait.ca. Please submit a resume and cover letter to be considered for this opportunity.

What you’ll do

The specialist builds and strengthens relationships with educational and industry partners to promote and increase the adoption of learning resources. They also conduct research and develop strategic communication and engagement plans to support business development goals.

Requirements

Candidates must have a two-year diploma in a relevant field and three to five years of experience in business development or stakeholder engagement. Proficiency in CRM systems, Microsoft Office, and strong interpersonal communication skills are required.

Benefits

• Health and wellness benefits
• Work-life balance programs
• Professional and personal growth opportunities
• Paid time off between Christmas and New Year's
• Vacation time

Listed skills

• Business development · Preferred
• Relationship Building · Preferred
• Customer service · Preferred
• Project management · Preferred
• CRM Systems · Preferred
• Microsoft Office · Preferred
• Time management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Stakeholder engagement
• Business development
• Relationship building
• Customer service
• Strategic planning
• Marketing
• Communications
• Research and analysis
• Project management
• Event coordination
• CRM systems
• Microsoft Office
• Public relations
• Presentation skills
• Time management
• Customer Experience Improvement
• Promotional Materials
• Stakeholder Communications
• Environmental Scanning
• Accountability
• Diversity And Inclusion
• Time Off Management
• Analytical Skills
• Research
• Business Development
• Customer Relationship Management
• Business Administration
• Customer Acquisition Management
• Customer Service
• Communication
• Communication Strategies
• Public Relations
• Continuous Improvement Process
• Event Planning
• Creativity
• Engagement Marketing
• Innovation
• Information Lifecycle Management
• Problem Solving
• Marketing Communications
• New Product Development
• Presentations
• Relationship Building
• Stakeholder Engagement
• Time Management
• Verbal Communication Skills
• Coordinating
• Prioritization
• Detail Oriented

Job areas

• Education
• Marketing
• Customer Service & Support
• Management & Leadership
• Administrative
• Learning Solutions Specialist
• Client Engagement Manager
• Commercial Sales Representatives
• Managers, All Other

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